- Lumen (Phoenix, AZ)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual… more
- Verint Systems, Inc. (Phoenix, AZ)
- …and professional growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr . Customer Success Manager ( Sr . CSM) is a ... recommendations from customers back to the product team. + Advocate customer needs/issues cross-departmentally. + Manage account...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- L3Harris (Phoenix, AZ)
- Job Title: Sr . Manager, Systems Engineering-Avionics Aftermarket Engineering Leader Job Code: 18813 Job Location: Phoenix, AZ- Grand Rapids, MI or St. Petersburg, FL ... key part of the job. You must have a customer first, move fast, own it, and proactive approach...enjoy making contributions that positively impact the company's overall success . Essential Functions: + Lead the engineering team in… more
- Amazon (Phoenix, AZ)
- …shoes and advocate for the seller experience is essential to success . Key job responsibilities - Devise and oversee comprehensive communication strategies across ... Description Selling Partner Communities is looking for a Senior Program Manager to join our Selling Partner...selling partner community including intake and reporting mechanisms - Advocate for the Seller Experience About the team The… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Trellix (Phoenix, AZ)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...identify expansion and opportunities. + You will be an advocate for our customers with a focus on transformation… more
- Generac Power Systems (Phoenix, AZ)
- …accounting, and others, to ensure the project's successful completion and customer expectations are met. The individual also coordinates all team bandwidth ... requirements with resource management. The Sr . PM mentors, coaches and supervises all PMs and...changes. + Act as an escalation point for any customer -facing errors, implementing quick and encompassing corrective measures. **Team… more
- Confluent (Phoenix, AZ)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Autodesk (Phoenix, AZ)
- …and strategy.** **Collaborate with cross-functional teams (product, engineering, sales, marketing, and customer success ) to champion a shared vision for field ... expansion through either organic and/or inorganic methods and backed by data and customer feedback.** **Monitor and measure the success of strategic initiatives… more
- Teradata (Phoenix, AZ)
- …and cloud modernization, the SE leverages their expertise to drive sales and support customer success . The SE is a hands-on professional, who not only excels ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- USAA (Phoenix, AZ)
- …makes us so special! **The Opportunity** As a dedicated Advocacy Advisor Senior , you will provide timely, accurate and compliant responses for complaints identified ... processes to serve as a subject matter resource and advocate in the resolution of complaints and issues; provides...in lieu of degree. + 6 years of relevant customer service experience in a financial services, fraud, or… more
- Confluent (Phoenix, AZ)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Highmark Health (Phoenix, AZ)
- …approach new challenges with anticipation and a view towards success . Proactively identify emerging opportunities; establish project objectives, specify strategies, ... Enhance department influence by providing responsive service and understanding customer needs. Effectively and confidently present information and provide decision… more
- Teradata (Phoenix, AZ)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... from target customers and prospects. Comfortable with engaging with senior stakeholders they identify, co-lead and co-manage sales motions...post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer … more
- Emerson (Phoenix, AZ)
- …compelling value propositions, build impactful marketing content, train the sales force, and enable customer success ! You will act as an inspiring leader in this ... tools to effectively position products. + Identify and amplify customer success stories to demonstrate product value... and market trends. + Act as a vocal advocate for NI products and solutions across all internal… more
- Amazon (Phoenix, AZ)
- …in compliance, safety, quality, and cost metrics - Be the voice of the customer and their advocate in all discussions. Review, evaluate, and incorporate voice ... design, service, and technology to provide the best possible customer experience and change the way people think about...and triage appropriately will be critical to this candidate's success . - Triage, Deep Dive, assign and escalate appropriately… more
- Highmark Health (Phoenix, AZ)
- …Recognize systemic risks to change realization and escalate the concerns to senior executives immediately after recognition . Display an ongoing commitment to ... in hiring and termination decisions, coaching and development, rewards and recognition , performance management and staff productivity. Plan, organize, staff, direct… more
- Teradata (Phoenix, AZ)
- …every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll ... focus for this role will be to own the success of our relationship with those partners and the...candidate must possess the ability to lead, advise and advocate for partners. The desired candidate should be innovative… more
- PNC (Phoenix, AZ)
- …of risk strategies and program execution. May manage manager(s) and serves as a senior risk advocate for the risk management program. + Establishes the line ... and have an opportunity to contribute to the company's success . As a Line of Business Risk Manager II,...in addition to risk management while interacting with key senior partners across all lines of defense, business leaders… more
- Lumen (Phoenix, AZ)
- …the company and develop a strong eco-system of partnerships and alliances for success . You are a key executive responsible for leading the development and execution ... and guiding it towards Lumen's objectives. + Collaborate with other VPs and senior leaders to refine strategies that align with Lumen's mission, vision, and key… more