- Molina Healthcare (Phoenix, AZ)
- …This position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... **Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service. **Preferred Education**… more
- IQVIA (Phoenix, AZ)
- **Bi-lingual Pharmacy Support Call Center Representative** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of ... are looking for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative** to join our team. In this position, you will… more
- Sharecare (Phoenix, AZ)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers,… more
- ARAMARK (Phoenix, AZ)
- …year around employee based on performance. + Previous hospitality experience providing sales or customer service in a call center environment is preferred ... new lodging, tour, and activity reservations. They also handle general customer inquiries and provide extraordinary, world-class service! Successful agents excel at… more
- Trane Technologies (Phoenix, AZ)
- …Connected Mechanical customers. The RSS will utilize Trane Connect and Command Center to enable/map/tune equipment analytics, view remote diagnostics, perform ... at home. We boldly go. Trane is seeking a ** Remote Support Specialist** in the **Pacific Southwest region** ....+ **A regular schedule** (with overtime opportunities but never on- call !) Most workdays you'll be dispatched from your house.… more
- Sharecare (Phoenix, AZ)
- …a customer service environment, required + At least one year of experience in a customer service or call center environment or a minimum of 2 years ... interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their...via phone, email, and text + Assist in inbound call center as needed **Specific Skills/ Attributes:**… more
- US Foods (Phoenix, AZ)
- …and support the Sr. Business Specialist with IDN strategy development for the customer . The Business Solution Specialist is Remote Region Based, which means ... in key integrated delivery network (IDN) and healthcare accounts, developing new customer relationships, new sales growth, and respond to local/national requests for… more
- IQVIA (Phoenix, AZ)
- …this role provides strategic client management, coupled with virtual program call center oversight and management. **Primary Responsibilities:** + Determine ... overtime to limit company expenses + Monitor and verify call center staff phone calls with patients,...and provider communication for faxing + Address staff and customer questions and recommend corrective services + Update SOPs… more
- KBR (Phoenix, AZ)
- Title: Facilities Engineer ( Remote ) Belong, Connect, Grow, with KBR! Who We Are KBR Mission Technology Solutions provides end-to-end professional and technical ... This role supports various Commercial and US Government programs comprising customer 's facilities, outlying buildings, as well as warehouses and manufacturing… more
- Molina Healthcare (Phoenix, AZ)
- …with suggested solutions. + Achieves individual performance goals as it relates to call center objectives. + Assists with training needs of employees as ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to address deficiencies and negative trends. + Provides exemplary customer service to customers including members, co-workers, vendors, providers,… more
- Sharecare (Phoenix, AZ)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- SMBC (Phoenix, AZ)
- …Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ### to request ... committed to doing it the right way for the customer and are growing rapidly. To learn more about...our quality sampling controls through various methods such as Call Monitoring, Document reviews, and Procedure Adherence. **PRINCIPAL DUTIES… more
- Peckham, Inc. (Phoenix, AZ)
- …Center Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The ... Be comfortable with offering feedback in both direct and remote methods. (use of TEAMS) + Track daily team...3-6 months supervisory or leadership experience PREFERRED QUALIFICATIONS + Call center experience + Current Peckham Employee… more
- Iron Mountain (Phoenix, AZ)
- …on- call rotations, including some nights, weekends, and holidays.** \#LI- Remote Reasonably expected salary range: $73,400.00 - $91,800.00 Category: Information ... lifecycle. This is an exempt position and will participate in an on- call rotation schedule. **Responsibilities:** + Owns the Change Management process - working… more
- HonorHealth (Phoenix, AZ)
- …at least 6 months of customer service experience, preferably in a high-volume call center or scheduling environment. Typing speed: 45 words per minute (WPM) ... a $2,000 Sign-On Bonus. HonorHealth's Customer Navigation Center is a very busy call ...at least 90 days, with potential to eventually work remote , based on attendance, performance, and other factors. The… more
- HonorHealth (Phoenix, AZ)
- … Customer Navigation Coordinator II is a "Referral" position within our busy Customer Navigation Call Center . This position will process incoming ... our Specialty and Primary Care clinics. Requires 2+ years call center experience and typing speed of...Summary The primary contact for patients who contact the Customer Navigation Center regarding ambulatory specialty provider… more
- CAI (Phoenix, AZ)
- …in healthcare or customer service preferred. + Experience in a healthcare customer service call center setting. + Strong communication skills, both ... ID Number** R4978 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated...continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS… more
- Otsuka America Pharmaceutical Inc. (Phoenix, AZ)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... Otsuka America Pharmaceutical, Inc. has launched a new customer engagement approach designed to better deliver on...Ultimately, it is all about putting customers at the center of everything they do. The Health Science Advisor… more
- Vontier (Phoenix, AZ)
- …* Must be able to work 10:00 - 6:30 PM ET. * 1+ years of call center experience or equivalent experience in dealing with customers * On-the-job experience in ... AM - 6:30 PM Shift** **This position can be on a remote schedule/Hybrid preferred** Customer Service is the critical link to strong communications between the… more
- Rocket Software (Phoenix, AZ)
- …BELIEVE in what they're doing!** **Job Description Summary:** This is a full-time remote opportunity located anywhere in the United States. The Senior Customer ... products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers by: * Delivering services that… more