- Novo Nordisk Inc. (Plainsboro, NJ)
- …improving strategies to drive business growth and deliver a cohesive customer experience . Relationships The role of CX Functional Lead reports directly ... Strategic Support & Execution. Outside of Customer Experience & Marketing Enablement, the Lead will...Brand Experience Playbooks: Create and maintain robust techno- functional playbooks of customer experience … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- … experience at the director level management or equivalent required Cross- functional experience in multiple functions is strongly preferred (eg, Marketing, ... possess an ability to build mutually beneficial relationships Ability to assemble and lead cross- functional teams toward a shared vision of success Strong… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …indirect, and inferred feedback to shape strategic direction and improve the overall customer experience . This leader will play a crucial role in ensuring ... to experiment with us? The Position The Voice of Customer (VoC) Program Lead will spearhead the...cutting-edge technologies and platforms. You will collaborate with the Customer Experience (CX) organization to apply these… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Generate insights into customer empathy mapping to understand the customer experience . The customer journey mapping lead has a team reporting to ... Blueprint Creation: Lead the creation of detailed and visually compelling customer experience journey maps, personas and experience blueprints that… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... for the business. Relationships Reports to the US Integrated TA Strategy Lead . Collaborates closely with cross- functional teams, including sales, marketing,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …inform strategic approach and key brand decisions Identify new 5D opportunities within the customer experience landscape based on a deep understanding of the ... shaping our future. The Position The Rare Disease 5D Lead will be responsible for developing and implementing a...Rare Disease overarching business objectives. This role will drive customer impact by deepening the understanding of the … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …closely with therapeutic area Lead , global commercial teams like CETA, customer experience strategy leads marketing, and analytics marketing teams to ensure ... Opportunity Identification: Identify new diagnostic and precision health opportunities within the customer experience landscape based on a deep understanding of… more
- Merck & Co. (North Wales, PA)
- Job DescriptionThe Executive Director, Patient Access COE (ED) will lead a cross- functional team responsible for managing and developing US Patient Access Hub ... innovation, identifying opportunities to enhance access models and improve the customer /patient experience .-Demonstrate the ability to navigate ambiguous areas,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... on engagement objectives and sales forecasts HCP / KOL Experience Strategy: Lead HCP / KOL ...experience leading brand strategy development and driving impactful customer experiences is required Proven track record of innovative… more
- Merck & Co. (North Wales, PA)
- …coaching and feedback to enhance performance and development.Primary Responsibilities: Lead and continuously evolve processes to enable portfolio optimization and ... prioritization and planning for the future needs of the US Oncology Organization- Lead long-term portfolio strategy to design a 'future-ready' state in US Oncology… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …this role). Collaborate with cross- functional teams, including Brand and Experience Intelligence, to gather insights into customer behaviors, preferences, ... comprehensive strategy for designing and orchestrating Therapeutic Area (TA) specific customer experience activation and channel strategies across paid, earned,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …to guide customer experiences Proven track record of innovative customer experience tactics/high impact results (based on metrics/ROI) Outstanding planning ... Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients.… more
- Merck & Co. (North Wales, PA)
- …to evolve our Company strategies & resources to provide a first in class customer experience .-The C&DS Promotion Manager role will be responsible for the ... Gwynedd, PA and will report to the Director, US Vaccines Contracting and Customer Experience within the C&DS organization. Responsibilities will include, but not… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …Marketing group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... lagging indicators and across all aspects of business (ie, operations, engagement, experience , customer and financial). Define best practices and success metrics… more
- Merck & Co. (North Wales, PA)
- …to brand performance and meeting Objectives and Key Results within agile customer teams.A key partner to the therapeutic area US Commercial Leader (USCL), ... the Marketing Chapter Leader ensures the customer agile teams' marketing needs are addressed and supports...developing people. This high-visibility position offers the opportunity to lead a large marketing team and play a key… more
- Merck & Co. (North Wales, PA)
- …travel, including some weekends Preferred experiences and skills: Direct customer experience (sales, sales leadership, etc.)Oncology marketing ... collaboration across a matrixed organization, ability to ensure multiple customer -facing roles deliver precision execution against key strategic objectives, problem… more
- Merck & Co. (North Wales, PA)
- …to navigate launches.Ability to lead , manage and motivate teams, with or without authority. Experience working with agile marketing teams.Requisition ID:P-100874 ... Marketing leaders and Business Unit-Chief Marketing Officers to incorporate early US customer input into brand strategy and launch plans.Brings novel ideas to… more
- Merck & Co. (North Wales, PA)
- …company now and into the future.- This is an exciting opportunity to lead the US Vaccines business through the transformation of our portfolio marketing organization ... supporting the growth of our vaccine portfolio across each of our organized customer segments.- The Vaccine Portfolio Marketing Team leader will manage six team… more
- Merck & Co. (North Wales, PA)
- …agility to meet our business needs.Prior consultation or stakeholder management experience in a cross- functional capacity is beneficial.Candidate Profile You ... platform for individuals who possess an unyielding desire to lead , a strong appetite for continuous learning, and a...CLDP, you will have the privilege to acquire practical experience across critical sectors of Human Health: US. Pharma,… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …business performance. Leveraging insights to design and drive a differentiated customer experience , they are responsible for developing and implementing ... Access, Commercial Excellence, Medical Affairs, Strategic Partnerships and Engagement, Customer Experience and Marketing Enablement, Employee Experience… more
