- Sanofi Group (Bridgewater, NJ)
- **Job title:** Customer Experience Lead **Location:** France , US and Flexibility for other locations will be assessed. 30 % of travel expected **About the ... decision-making process at all levels of the organization. + Lead organization transformation towards a BiC customer ...teams to ensure E2E business continuity. **About You** **Work Experience :** + 10+ years in cross functional leadership, … more
- Kohl's (Doylestown, PA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... About the Role As Merchandising Lead you will execute sales floor merchandising, pricing...sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments,… more
- Crate & Barrel (Jackson, NJ)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- SAP (Newtown Square, PA)
- …and develop strategies to enhance customer satisfaction and loyalty. ** Experience :** + Lead the development and execution of comprehensive digital ... all solution areas. As a Digital & Web Strategy Lead for AI you will be responsible for designing...informed about industry best practices and emerging trends in customer experience to maintain a competitive edge.… more
- Merck (North Wales, PA)
- …research, competitive intelligence, etc. + Identify opportunities to optimize customer experience ; lead customer experience roadmap development and ... the lives of millions of patients. The HCC Strategy lead will drive foundational customer strategy and...equity, refining and evolving the HCC strategy, and optimizing customer experience in partnership with the Director,… more
- GCG (Collegeville, PA)
- …team to ensure that all team members are delivering an industry-leading customer experience + Function as the lead for inside sellers with respect to ... and Cable, a GCG Company, is a seeking passionate Customer Success / Inside Sales Manager to lead...members. You will focus on **delivering an industry leading customer experience while supporting the day-to-day work… more
- ABM Industries (Trenton, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- Adamas Building & Adamas Security (Philadelphia, PA)
- …to exceed your expectations. Adamas Building Services is looking for an exceptional customer service-oriented Lead Concierge with experience working in ... residents in the building. + Must properly communicate with lead concierge and management. + Provide excellent customer... lead concierge and management. + Provide excellent customer service. + Properly communicate with lead … more
- Virtua Health (Mount Laurel, NJ)
- …VMG office personnel, Virtua and all external parties to ensure an outstanding customer experience . Consults with Lead Physicians, Director of Practice ... for practice Responsible for oversight of sample logs and recall procedures Customer Experience Reviews Patient Satisfaction results and takes appropriate action… more
- ThermoFisher Scientific (Allentown, PA)
- …on all product performance complaints or inquiries to ensure resolution to improve the customer experience + Consistently lead sales process with HLA Account ... pipeline for future growth. This individual will apply their sales experience , Molecular process knowledge, product expertise, market intelligence, and project… more
- Sanofi Group (Bridgewater, NJ)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Burlington (Philadelphia, PA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Lumen (Trenton, NJ)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and ... lead teams through change. * Ability to perform as...development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a… more
- CVS Health (Blue Bell, PA)
- …to advancing and modernizing technologies that shape the future of healthcare. As a Lead Director for Commercial Customer Enablement, you will: + Work closely ... Business areas and Technology Teams including Architecture, Security, and Infrastructure. + Lead a team of individuals that are primarily responsible for Customer… more
- Dow Jones (Princeton, NJ)
- …reduce manual work, and quicken customer service operations to improve the customer experience + Identify trends and develop and implement plans for ... Service Team Leader is responsible for helping to lead the team to ensure all customers receive superior...Have:** + Excellent verbal and written communication skills + Experience handling and resolving escalated customer concerns… more
- Dow Jones (Princeton, NJ)
- …data analytics, and engineering to ensure a seamless and consistent customer experience across all touchpoints + Lead and mentor the team, fostering a ... executing comprehensive campaign strategies for Dow Jones. You will lead a team in designing and implementing effective website...programs across Dow Jones flagship sites to enhance the customer experience and drive business growth. The… more
- J&J Family of Companies (Trenton, NJ)
- …& Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager, Cell Therapy Experience Lead to support the United States. This is a field based ... to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)...and expedite activation process The Site Activation Cell Therapy Experience Lead Senior Manager will join the… more
- Sanofi Group (Bridgewater, NJ)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
- The Cigna Group (Philadelphia, PA)
- …organization and Global Workplace/Real Estate (GWP) Leadership team, the GWP Design & Experience Leader will report directly to the Vice President of GWP. This role ... requires a highly experienced and motivated innovator to lead the global design of our physical workplace and...the global design of our physical workplace and desired experience of our physical workplace portfolio, which includes offices,… more
- Novo Nordisk (Plainsboro, NJ)
- …within the TA to maximize brand and portfolio performance as well as improving customer experience . It is a key driver of growth, differentiation, standard ... our future. The Position The Rare Bleeding Therapeutic Area Lead is instrumental in shaping and executing NNI's strategic...to support forecast and product expectations + Market and Customer Experience Mapping + Facilitate TA market… more