- Novo Nordisk (Plainsboro, NJ)
- …in? Are you ready to experiment with us? The Position The purpose of the Experience Intelligence Lead is to develop and implement a comprehensive strategy ... for CXME data, analytics, reporting, and insights generation. This role...measure and optimize performance. Relationships The role of the Experience Intelligence Lead reports directly… more
- Novo Nordisk (Plainsboro, NJ)
- …Customer Experience & Marketing Enablement, including Omnichannel Engagement, Experience Operations, Marketing Operations, Experience Intelligence and ... Lead reports directly into the Head of Customer Experience & Marketing Enablement. This role will regularly interface...Experience & Marketing Enablement, the Integrated Customer Engagement Lead will interface with brand and TA teams, as… more
- Novo Nordisk (Plainsboro, NJ)
- …of this role). Collaborate with cross-functional teams, including Brand and Experience Intelligence , to gather insights into customer behaviors, preferences, ... Omnichannel Orchestration team, as well as other teams across CXME including (list other teams). The Lead ...strategies tailored to different segments and personas. Collaborate with Experience Intelligence and Experience Operations… more
- Novo Nordisk (Plainsboro, NJ)
- … Lead reports directly to the CX Architecture & Automation HCP/Patient Lead , works closely with customer experience architects and campaign specification ... human-centered experiences, where innovation meets customer-centricity, driving the ultimate experience for our patients. Our focus extends beyond transactions...managers, and collaborates across CXME . The Campaign Automation Team Lead manages… more