- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job ... to perform the essential functions. Education and Experience Profile + Background in help desk and ticket management + Working knowledge of ServiceNow +… more
- Robert Half Technology (Philadelphia, PA)
- Description We are seeking a Help Desk Analyst II to join our team in the customer services industry, located in PHILADELPHIA, Pennsylvania, 19107-3426, ... PART-TIME; 100% ONSITE Responsibilities: * Provide assistance and support through internal ticket system, phone, and email to resolve issues promptly * Handle Tier… more
- SHI (Somerset, NJ)
- …a friend to this job (https://careers-shi.icims.com/jobs/17148/service- desk - analyst -ii/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help ... **Job Summary** The ASG Service Desk Analyst II will serve as...17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of… more
- US Tech Solutions (Philadelphia, PA)
- …on-site. + Minimum 2 years of experience working in single point of contact help desk . + Experience using GroupLink's Everything Helpdesk application. + Strong ... (technical and non-technical). + Strong understanding of the ACD **system** and trouble ticket process. **About US Tech Solutions:** US Tech Solutions is a global… more
- Merck (West Point, PA)
- …Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us. Our ability to excel depends on the ... + Incident triage and prioritization of Incidents + ServiceNow Ticket Creation and regular updates + Assistance to Major...Minimum 3 years of technical support in a service desk / IT command center/network operations center role + Relevant… more
- NJM Insurance (Trenton, NJ)
- …applications, and/or workstation OS upgrades. Work in coordination with the IT Service Desk in the Field Analyst capacity when assigned. + Support Server ... for my future endeavors." Maggie: "People are here to help , and we are here to learn." Joe: "I...complete status is always available by reading the assigned Ticket . Status indicators, all dates and other fields (eg… more