- Conduent (Hamilton, NJ)
- …noticed and valued every day. ** Remote Bilingual (English and Spanish) Call Center Agent ** $19/Hr-Bilingual-English/Spanish .50 cents increase upon ... research customer inquiries and provide appropriate and accurate information. + Inbound Call Center - The Agent is responsible for responding to telephone… more
- American Water (Camden, NJ)
- …_ *Work Environment*_ * Primarily remote /work from home. * 24/7/365 operation. Call Center Agents may have to work late nights, weekends or holidays. ... manner. * Handles difficult calls and avoids escalation whenever possible. * Enters call notes into customer records as appropriate. * Maintains a high level of… more
- Cayuse Holdings (Trenton, NJ)
- …Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Must be able to pass a background check. ... **Overview** The Senior Service Desk Agent provides customer service solutions within service level...a relative field. + Previous supervisor experience in a call center environment **Reports to** **:** IT… more
- Cayuse Holdings (Trenton, NJ)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... data services, and professional services. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company… more
- Cayuse Holdings (Trenton, NJ)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization + ... **Overview** The Service Desk Agent provides customer service solutions within service level...support, including desktops, laptops, and PDAs + Navigate using remote desktop tools to diagnose and troubleshoot desktop support… more
- HomeSafe Alliance (Trenton, NJ)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- Penn Medicine (Philadelphia, PA)
- …the management of the workforce. + Identify areas of concern and communicate to call center managers and supervisors for resolution. + Provide information to ... Market Street **Entity:** CPUP **Hours:** Mon-Fri office hours fully remote **Summary:** + The Workforce Analyst is responsible for...call center leadership on events and long-term… more
- Penn Medicine (Philadelphia, PA)
- …remote customer service position supporting Penn Medicine ambulatory practices in a call center environment. This phone based, high volume role supports ... you living your life's work? Entity: CPUP Department: Access Center Staff Location: Remote Shift: Hours may...a work from home position. This position requires the agent to learn and execute several protocols for a… more
- University of Pennsylvania (Philadelphia, PA)
- …offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package ... many advanced features, including collaboration, automation, custom workflows, and remote configuration/troubleshooting. + Provide expert level support and troubleshooting… more