- PennyMac (Pasadena, CA)
- …of homeownership through the complete mortgage journey. **A Typical Day** The ** Customer Experience Manager ** will supervise and monitor Customer ... and coaching of staff to achieve department goals. The ** Customer Experience Manager ** will: +... Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division +… more
- BMO Financial Group (Long Beach, CA)
- …trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services. + Addresses customer service issues ... a referral network to build a pipeline of new mortgage business and increase BMO's share of the home...trade shows, conferences, and related events. + Serves a customer advocate during application and processing activities. + Completes… more
- Citigroup (Long Beach, CA)
- …2-5 years relevant experience + 3+ years previous mortgage sales experience required + Residential Mortgage experience required + Established book of ... The Mortgage Lending Officer role is a developing professional...leading global financial services company, has some 200 million customer accounts and does business in more than 160… more
- BMO Financial Group (Covina, CA)
- …BMO partners, and the community to build relationships and deliver the desired customer experience . + Enjoy a tremendous, values-based culture that focuses on ... for what comes next._** A BMO Senior Premier Relationship Manager is charged with managing and growing an assigned...the community to build relationships and deliver the desired customer experience . + Uses a consultative sales… more
- City National Bank (Long Beach, CA)
- **RELATIONSHIP MANAGER BUSINESS BANKING SR** **WHAT IS THE OPPORTUNITY?** Develops and manages relationships with business banking clients in the assigned business ... exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.Preferred to...good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and be… more
- Carrington (Anaheim, CA)
- …vendor management experience with at least three years in the mortgage industry. + Demonstrated experience in establishing, negotiating, and enforcing vendor ... team and work remote from home!** The Vendor Management Manager will be responsible for overseeing the vendor management...agreements. + Three (3+) or more years of supervisory experience . + Thorough knowledge of the vendor management process… more
- Citigroup (Cerritos, CA)
- …to grow portfolio. + Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities. + Refer opportunities to ... limited to Lending Consultants and Financial Advisor, Small Business Partners, Relationship Manager , etc.) + Organize client events to enhance client bonding. +… more
- Carrington (Anaheim, CA)
- …+ High school diploma or GED; Associates degree preferred + Minimum of three years' experience in the mortgage industry + Strong experience with FHA and ... and seller portal + Maintain a high level of customer service to all internal and external customers +...and develop solutions **What you'll need:** + Knowledge of mortgage industry and loan documents + Strong working knowledge… more
- JPMorgan Chase (Sherman Oaks, CA)
- …to diversity and inclusion by building relationships and delivering an extraordinary customer experience . You are passionate about people, helping to improve ... Bankers to accurately handle paying and receiving transactions, delivers a great customer experience , and sends referrals to platform Bankers + Schedules… more
- JPMorgan Chase (Alhambra, CA)
- …responsibilities** + Acts as the standard bearer of Chase and creates a world-class customer experience + Educates clients on how to use our digital platforms ... tailored to suit their financial needs. As a Branch Manager in Branch Banking, you will ensure the branch...environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging… more
- Carrington (Anaheim, CA)
- …developing and maintaining broker/seller relationships to sell wholesale and correspondent mortgage loan products. Calls on potential or existing brokers/sellers as ... + Responsible for identifying, contacting, and gaining approval for new mortgage brokers and sellers. + Establishes and continues the broker/seller relationship… more
- Carrington (Anaheim, CA)
- … experience or State Certified Paralegal. + A minimum of five (5) years' experience in the Banking and/or Mortgage industries, or relevant work experience ... of Foreclosure experience + Notary Public and prior management or leadership experience desired. **Our Company:** Carrington Mortgage Services is part of The… more
- Banc of California (Wilmington, CA)
- …of the branch and focus on promotional activities and enhancing the customer experience by deepening and retaining relationships and recognizing opportunities. ... serve as a hybrid Relationship Banker to ensure exceptional customer experience as well as focusing on...Researches and resolves cash differences. + Coordinates with Branch Manager regarding responses for independent third party and regulatory… more
- Carrington (Anaheim, CA)
- …and external business partner/vendor meetings, providing feedback and support to Supervisor/ Manager . + Manage reports for assigned book(s) of business; maintains and ... (ie, the address, legal description discrepancies, name discrepancies, etc.) Re-recording the mortgage to include the legal description. + Research and cure rejected… more
- Carrington (Anaheim, CA)
- …college preferred. + Six (6) months to one (1) year of general office/ mortgage servicing default experience preferred + Previous Foreclosure or Investor/Insurer ... Claims experience preferred **Our Company:** Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle … more
- BMO Financial Group (Santa Ana, CA)
- …collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives. US Only: This ... Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the SAFE Act). This position will...contribute to the ongoing improvement of the overall branch customer experience . + Contributes to business results… more
- Wells Fargo (San Dimas, CA)
- …information to internal partners and external sources to further enhance the customer experience + Identify opportunities to leverage partners and connect ... customer with the appropriate partner or relationship ...job expectations below **Required Qualifications:** + 2+ years of customer service experience , or equivalent demonstrated through… more
- BMO Financial Group (Woodland Hills, CA)
- …to deliver a comprehensive banking solution in the best interest of the customer . Determines client needs and provides solutions though the sales of managed products ... seminars) and cultivate branch employee referrals. + Identifies opportunities during customer conversations to generate referrals for personal and commercial banking… more
- Anywhere Real Estate (Arcadia, CA)
- …and supporting office culture **Minimum Qualifications:** + 1 or more years customer service experience preferred; Prior Real Estate office experience ... The **Regional Support Specialist (RSS)** provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch… more
- Banc of California (Santa Ana, CA)
- …documents. Interact with internal and external customers handling the more complex customer inquiries and requests. Perform all duties in accordance with the ... and analyze problems and provide resolutions in a timely manager . + Process transactions for special assets loans, such...ledger and call back daily work. + Provides effective customer service and assists in resolving problems within given… more