- M&T Bank (Getzville, NY)
- …letters and verbal resolutions while adhering to established SLAs. + Assist Escalations Analyst I's as dictated by overall case volume. + Perform daily, weekly, ... monthly, and annual reporting and audits. Participate in developing system/process enhancement plans. + Perform basic ad hoc analyses to support business decisions. Provide feedback to management regarding results. + Design and implement complex PC based… more
- M&T Bank (Getzville, NY)
- …areas within Default Servicing (internally known as Customer Asset Management ( CAM )) and represents these areas in cross-functional, visible projects involving ... business partners outside of CAM . **Primary Responsibilities:** + Serve as resource in a...+ Serve as resource in a defined area of CAM and represent business practices and interests in various… more