- Intuit (Mountain View, CA)
- …Develop effective forecasting & capacity planning models that deliver a great customer experience while achieving financial results. + Functional responsibility ... Overview If you're a highly motivated, experienced people manager with an understanding of payroll, and love...challenging - position that requires an operational mindset and experience working across multiple areas of an organization to… more
- Intuit (Mountain View, CA)
- Overview Join the Fintech team as a Manager 3 , Software Engineering, Onboarding Join the Intuit Onboarding team and revolutionize the way people pay or get paid! ... technical leader of software engineering teams that have successfully delivered customer -driven software products + Demonstrated experience leading positive… more
- Intuit (Mountain View, CA)
- …transform the lives of our customers, come join the Fintech Product PMO, as a Manager 3 , Technical Program Management. The Fintech Product PMO's Mission is to ... a fast-paced environment, be comfortable with ambiguity, and drive customer outcomes across Intuit. The right candidate for this... problems. What you'll bring + 10+ years of experience in SaaS product development and release management with… more
- Intuit (Mountain View, CA)
- …Equivalent work experience considered. + Proven experience in service experience strategy, customer experience design, or related field with a ... , you will collaborate with cross-functional teams to design and optimize the customer journey and end-to-end experience with QuickBooks Live service offerings.… more
- Intuit (Mountain View, CA)
- …closely with product management and engineering to define the vision of the customer experience . Leverage your understanding of customer behavior and ... delightful interactions. Join the QuickBooks Workforce Solutions team as a Design Manager , leading the QuickBooks Payroll experiences. You'll manage and mentor a… more
- Intuit (Mountain View, CA)
- …team, thrive in a fast-paced environment, be comfortable with ambiguity, and drive customer outcomes across Intuit. The right candidate for this role is someone who ... levels. She/He will have a relentless focus on the customer , use data to inform decision making, and will... problems. What you'll bring + 10+ years of experience in SaaS product development and release management with… more
- Intuit (Mountain View, CA)
- …never stop working to find new innovative ways to make that possible. The Experience Design team (https://design.intuit.com/) is at the core of making this vision a ... some of the most critical experiences seen by every customer in every product across the Intuit Ecosystem. This...your foot in the door: + 15-18 years of experience in interaction design, product design, service design, or… more
- Intuit (Mountain View, CA)
- …team, thrive in a fast-paced environment, be comfortable with ambiguity, and drive customer outcomes across Intuit. The right candidate for this role is someone who ... levels. She/He will have a relentless focus on the customer , use data to inform decision making, and will... problems. What you'll bring * 10+ years of experience in SaaS product development and release management with… more
- Intuit (Mountain View, CA)
- …looking for experienced leaders who have a track record background that delivered customer driven software products w/ deep technical experience , grounded in ... and be accountable for critical deliverables that drive improving customer benefits and business outcomes. As part of a...team, you will work closely with Product Management and Experience Design, as well as other engineering leaders within… more
- Meta (Menlo Park, CA)
- …partners leverage our models and all of its functionality.We are seeking an experienced Customer Success Manager to join our team, focused on enabling our ... AI and empowering businesses to unblock their full potential. **Required Skills:** Customer Success Manager , AI Partnerships Responsibilities: 1. Work in… more
- Amazon (San Francisco, CA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... looking for you! We are seeking a Sr Product Manager - Technical to join the Customer ...and successfully delivering results. The ideal candidate will have experience in managing large scale customer facing… more
- Intuit (Mountain View, CA)
- …video presence for customer interactions. + Extreme ownership of the customer experience ; accountable for customer success. + Demonstrated ability ... Payroll, and QuickBooks Desktop. As an Intuit Enterprise Suite Customer Success Manager , you will be the...Foster a collaborative and engaging environment, always prioritizing the customer experience . Regularly check in with customers… more
- Meta (Burlingame, CA)
- …delivering community strategies and engagement programs. **Required Skills:** Community Program Manager - Customer Support Responsibilities: 1. Manage, oversee, ... company community integration and due diligence. **Minimum Qualifications:** Minimum Qualifications: 6. 3 + years experience in a peer to peer support community… more
- ThermoFisher Scientific (South San Francisco, CA)
- …related field; Master's preferred. + 8+ years of demonstrated ability in digital customer enablement, customer experience , web/eCommerce, or similar roles in ... role is full-time on-site position. **Position Summary:** The Sr Manager , Digital Customer Enablement will be responsible...off (PTO), 10 paid holidays annually, paid parental leave ( 3 weeks for bonding and 8 weeks for caregiver… more
- US Bank (San Francisco, CA)
- …Performing monitoring to ensure respective business lines are in compliance with customer remediation polices and guidance + Participating and confirming customer ... event documentation, and remediation activities performed by the business line for Customer Remediation events + Providing governance and oversight of the root cause… more
- Compass Group, North America (Hayward, CA)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of sale + ... College degree or the equivalent combination of education and experience is acceptable + 3 years driving...state) and good driving record. + Preferred 1-2 years' experience in a customer service position, or… more
- Cargomatic (San Francisco, CA)
- …(Carrier Experience ) Are you passionate about technology? Can you put the customer experience and value proposition before everything else? Can you take ... to execute against our massive vision. We're seeking a customer and data driven Product Manager to...of customer needs to deliver the best customer experience . + Continuous Planning: Run iterative… more
- US Bank (San Francisco, CA)
- …digital adoption and retention, creating loveable experiences that drive raving fans. CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION + Identifies initial ... portfolio by driving key insights into product economics, channel performance, customer behaviors, and competitive differentiation. SKILLS, EXPERIENCE &… more
- Walgreens (Millbrae, CA)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- VF Corporation (Berkeley, CA)
- …conversation around The North Face products, activities and local community; acts as a Customer Experience Coach ( Manager on Duty) and supervises floor ... of brand advocates, ensuring a consistent best in class customer experience that aligns with our brand...The Assistant Manager partners with the Store Manager to maximize profitability by ensuring that customer… more