- Amazon (San Francisco, CA)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- Intuit (Mountain View, CA)
- … considered; MBA strongly preferred How you will lead + Leads team that manages Customer Experience ( CX ) and Voice Of Customer (VOC) iInsights, ... team in building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are...customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can… more
- SAP (Palo Alto, CA)
- …and a variety of benefit options for you to choose from. **_About SAP Customer Experience_** SAP Customer Experience helps build trusted relationships ... innovation, customer value, and sustainable growth. SAP Customer Experience brings together the portfolios and...footprint through renewal and expansion to support long term customer success. The primary purpose of the Senior… more
- Bristol Myers Squibb (Fremont, CA)
- …patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and ... BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by...care resources. Other perks like tuition reimbursement and a recognition program. If you come across a role that… more
- Intuit (Mountain View, CA)
- …insights that shape product strategy, ensuring alignment with user needs and enhancing overall customer experience ( CX ). + Strong experience in managing ... layer to power these experiences. We are seeking a Senior Staff Product Manager who will set the vision...creating personalized marketing experiences, with a focus on user experience (UX) and customer journeys. What you'll… more
- CIBC (San Francisco, CA)
- …**Weekly Hours** 40 **Skills** Analytical Thinking, Cash Flow Analysis, Client Service, Customer Experience ( CX ), Investment Portfolios, Post-Sales Support, ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** The Senior Client Service Associate executes the more complex transactions… more
- Walmart (San Bruno, CA)
- …our apps or visiting our stores. You will set the vision for the best customer experience and create a space for cross-functional colleagues to collaborate. You ... Position Summary What you'll do **Walmart CX Design - Senior UX Designer**...will help transform complex workflows and information into easy-to-use experience design. You will use your knowledge of the… more
- Walmart (San Bruno, CA)
- …industry defining omni-channel ad experiences at scale to enhance the shopping experience for Walmart shoppers with better product discovery while also allowing ... fit you've been looking for. We're looking for a Senior Product Manager, Ad Experiences to innovate and deliver...role will lead various efforts in improving the Shopping experience with relevant, engaging ads. The ideal candidate will… more
- Abbott (Alameda, CA)
- …brand with the overall CX strategy). + Continuously improving enterprise-wide customer experience orientation to drive loyalty, engagement, and customer ... teams (eg, collecting feedback to derive insights and inform CX improvements, guide the adoption of customer -centric...experience operations team to provide timely reporting of customer service KPIs to senior leadership teams… more
- Amazon (San Francisco, CA)
- … music and culture within a vibrant community of fans. We are looking for an experienced Sr . Product Manager to lead the Home CX team in Amazon Music. The Home ... lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is...* Determine KPIs and vision for Amazon Music Home experience * Analyze customer research and data,… more
- Amazon (San Francisco, CA)
- …fellow UX Designers both within Prime Video and across Amazon to evolve the customer experience . You will inspire and mentor UX practitioners and partners, ... started. The Prime Video Enterprise Design team is seeking a problem-solving, customer -obsessed Senior UX Designer to design end-to-end experiences for studios,… more
- Amazon (San Francisco, CA)
- …to refine the integrated marketing strategy and services roadmap. About the team The Customer Experience team is a driving force behind creating an unmistakable, ... Description The Senior Program Manager will be responsible for leading...through actionable intelligence and human-centric design. We elevate the customer experience by orchestrating consistent, responsive, and… more
- Intuit (Mountain View, CA)
- …scale for the business. What you'll bring + Minimum of 5 years in Customer Experience , including leading in a highly matrixed, cross-functional, and fast-moving ... one as needed How you will lead + Assists in the research to develop customer experience and product support strategies that align with business objectives. +… more
- Intuit (Mountain View, CA)
- …other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer , Experience /UX Research, and Support Insights ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team,...managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer , and CX & Design teams. What… more
- Microsoft Corporation (San Francisco, CA)
- …Microsoft 365, Microsoft Copilot and Microsoft Viva. As a member of the ODSP Customer Experience Engineering (CXE) Team, you will be embedded as an integral ... Your primary responsibilities as a **Principal Data Scientist - Customer Experience Engineering** will include analyzing ...through data-driven models. + Represent the Voice of the Customer (VoC) to senior leadership, crafting and… more
- Amazon (San Francisco, CA)
- …subject matter expert for our product, engineering, marketing, and customer experience teams, and provide escalation support to senior leadership. By ... team, you will collaborate closely with Engineering, Product, and Customer Experience teams to identify and resolve...Experience teams to identify and resolve issues, mentor CX agents, and ensure the successful transition and performance… more
- Evolv Technology (San Francisco, CA)
- …impactful and exciting? Do you have a passion for delivering top-notch customer service while working hands-on with cutting-edge security technology? As a Field ... and independent situations to ensure Evolv, you, and your customer are set up for success. + Be developing...interpersonal relationships with teammates, and other members of Evolv's CX organization. + Have a strong understanding of the… more