- Shimadzu Scientific Instruments (Boston, MA)
- …of community and enhance one's career and personal development ADDITIONAL COMPENSATION: For Service , Technical Support , Marketing & Sales Roles: Additional ... team and play a vital role in providing exceptional service and support for our analytical instrumentation....the local region (including day and overnight trips) to support customer needs. Offer technical … more
- Pearson (Boston, MA)
- ** Customer Service Technical Support Analyst** **Remote, USA** **Permanent** Pearson is the world's largest learning company, committed to providing ... achieve their highest potential through learning. **Role Overview:** We are seeking a ** Customer Service Technical Support Analyst** to join our remote… more
- State of Massachusetts (Chelsea, MA)
- … Service Desk call center to ensure delivery of excellent customer service and technical support for reported incidents and requests. The incumbent ... or equivalent part-time professional or practical experience in the field of information technology customer service and end user support , or (B) any… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Manulife (Boston, MA)
- …field + 3 or more years of experiencein a technical support or technical customer service position + 3 or more years of experience with ... **The opportunity** We are seeking a highly skilled and experienced Meeting Technical Specialist to join our Enterprise Technology Services (ETS) group. This group… more
- Confluent (Boston, MA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Boston, MA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Evolv Technology (Waltham, MA)
- …Documentation: Accurately document technical issues and resolutions in the Evolv Service and Support Platform. + Maintain comprehensive records of ... The Elevator Pitch Evolv is looking for a Technical Support Associate to join our...the product, and product issues enough to assist with customer support . + Shadow the rest of… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …talented, energetic, and innovative group, leading a team chartered to provide technical support services to the UKG customer base. Lead talented support ... + Lead and guide a team of highly engaged technical support individuals tasked with providing ...and/or HCM domain experience + Experience managing successful remote support teams + Excellent customer service… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Johnson Matthey (Boston, MA)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Teleflex (Chelmsford, MA)
- …current knowledge of Teleflex Interventional products and services offered. * Provide professional customer technical support via phone and email in a ... Inside Technical Services Supervisor, this role will support capital equipment depot service activity through... customer contact data, call data, and other customer service data in the field … more
- Mitsubishi Chemical Group (Boston, MA)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Sutherland Global Services (Boston, MA)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- PSI Services (Boston, MA)
- … technical discussions with clients. + Experience in effective customer service , client management, and/or technical support is preferred. + Knowledge ... + Deliver webinars, presentations, trainings and record videos to support the HiSET Program. + Work with HiSET leadership...technologies. + Must have excellent time management, communication and customer service skills. + Ability to build… more
- CAI (Boston, MA)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Amazon (Boston, MA)
- …- BS in Engineering, Computer Science, or related field - Experience providing technical customer support - Knowledge and/or working experience with ... Description Job summary Technical Support Engineer - Mechatronics and...customer feedback and using that feedback to improve service . You are expected to be able to work… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Bosch (Londonderry, NH)
- …heating a power generation systems. **Job Description** This position requires an HVAC Technical Support technician that is customer focused with Heating ... maintain electronic support records of calls and emails + Review technical materials to verify correctness. Develop departmental technical documents and… more
- Amazon (Boston, MA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
