- TEKsystems (Lynn, MA)
- Hiring: Online Banking Specialist ! Join...Support the customer service center by handling online banking call volume. + Utilize strong ... Provide outstanding service via phone and email to all online banking end users with professionalism and...users with professionalism and a positive attitude. + Address customer questions and concerns effectively, ensuring a high level… more
- Eastern Bank (Lynn, MA)
- …a hybrid role, however onsite training is required in Lynn. Provides a high level of customer service to all Online Banking end users. Uses strong written ... online accounts. Handles all online banking call volume for the Customer Service...+ Inbound Call Representative + Call Center Representative + Customer Care Center Specialist At Eastern Bank,… more
- Needham Bank (Needham, MA)
- …guidelines. The Customer Care Center Specialist II will identify the customer 's service and banking needs and provide solutions to maintain and establish ... via the Customer Care Center channel. A Customer Care Center Specialist will advise, advocate...as deposit, card products, loan servicing and mobile and online banking . + Complete general service request… more
- Robert Half Accountemps (Needham, MA)
- …and the NACHA operating rules in a timely and accurate manner. Support IRA Specialist - all IRA accounts have proper documentations, fully compliant and in adherence ... and evolving security risks to prevent fraud losses to the bank and customer . Support team; trains and develops, evaluates the performance, and coach several team… more
- TD Bank (Boston, MA)
- …Management, Strategy & Support **Job Description:** The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, ... and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes...to manage the office of the Head of Digital Banking and Contact Centers + Strong analytical skills and… more
- Harvard University (Cambridge, MA)
- … accounts. + Employ best practices and judgement when reviewing new accounts and online banking activity to prevent fraud. + Utilize platforms to research and ... review fraud for New Accounts and Online Banking . + Accountable for meeting Service-Level...Harvard Federal Credit Union is seeking a Digital Operations Specialist to support our growing digital banking … more
- TD Bank (Boston, MA)
- …management as required. **Job Description:** The Financial Crime Risk Specialist role develops and maintains TD's AML/ATF/Sanctions/ABAC programs, including ... for guiding the department's documentation through the annual refresh cycle. ** Customer Accountabilities:** + Leads the development of team procedures and governance… more
- Needham Bank (Needham, MA)
- …losses to the bank and customer . + Processes wire service enrollments for consumer online banking customers through the online banking platform. + ... callbacks with contact center technology and comply with the Customer Authentication Standards of the bank to properly authenticate/verify...+ Two plus years in wire transfer operations and banking experience highly preferred + Two plus years of… more
- TD Bank (Boston, MA)
- … relationships, putting the customer first and referring them to the right Specialist to ensure we are meeting their needs and providing the best advice to ... more specific details for this role. **Line of Business:** Personal & Commercial Banking **Job Description:** The Store Manager I develops, leads and contributes to… more