- Concentrix (St. Paul, MN)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Cengage Group (Minneapolis, MN)
- …a successful record of accomplishment desired; At least two years of successful sales, technical support , customer service , or proven experience ... fresh ideas, or business models for Cengage + Escalate and lead reported customer technical issues efficiently, cross-collaborating with sales and technical … more
- Entrust (Shakopee, MN)
- …or other science subject + A minimum 2 years of experience as a Technical Support Engineer in a Customer Service or software support role + ... 24x7x365 support to our customers. Coverage for customer support may require work on some...team as they investigate, debug, reproduce and fix any technical issues customers are facing when using our services.… more
- Fairview Health Services (Minneapolis, MN)
- …and executive leaders, both in requirements gathering, as well as technical support , excellent customer service skills are critical. Experience with ... principles and technologies used by the Data Reporting and Analytics organization to support team member proficiency and development. + Acts as an expert in defining… more
- Danaher Corporation (Minneapolis, MN)
- …greater level of technical support or quality reporting system. + Responsible for customer technical support calls and may develop new customer ... tools that address the world's biggest health challenges. The National Informatics Service Support Specialist for Beckman Coulter Diagnostics is responsible for… more
- TEKsystems (St. Paul, MN)
- …Active directory, Deployment, Help desk support , Office 365, O365, Hardware, Windows, Customer service , Technical support , Imaging Top Skills Details ... Desktop,Windows 10, Support ,Troubleshooting,Active directory,Deployment,Help desk support ,Office 365,O365,Hardware,Windows, Customer service , Technical … more
- Confluent (St. Paul, MN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (St. Paul, MN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- The Toro Company (Bloomington, MN)
- … service bulletins and alerts.Perform technical publication reviews ( service manuals, diagnostic manuals, operator's manuals, etc.). Support fault code ... Partner with our distributor, dealer, mass merchant, or end customer service channel to deliver customer...Training Support : Provide subject matter input for technical training development (eLearning, hands-on training, customer … more
- ReSound (Bloomington, MN)
- …to perform the essential functions.) + Provide exceptional phone and email customer service and technical support . + Document all customer ... Overview** As part of the Consumer Technical Support team, you will deliver customer focused...education **Experience (Required):** + 1 - 2 years proven customer service experience, ideally in telecom, high-tech… more
- Mitsubishi Chemical Group (St. Paul, MN)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Amazon (Minneapolis, MN)
- …cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ... building the tools Amazon uses to provide its award-winning customer service at massive scale and launching...achieve. Basic Qualifications - 3+ years of telephony porting technical support experience - Bachelor's degree in… more
- Verint Systems, Inc. (St. Paul, MN)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- State of Minnesota (Minneapolis, MN)
- **Working Title: Ed-Fi Technical Support Coordinator - State Prog Admin Prin** **Job Class: State Program Administrator Principal** **Agency: Education ... resources, and training and development opportunities. As the Ed-Fi Technical Support Coordinator in the Data Practices...to MDE via Ed-Fi; + Develop and implement a customer service strategic plan for the Ed-Fi… more
- Lumen (St. Paul, MN)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 ( Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team oriented, support environment. Tier 1 IT Service Desk Support includes customer … more
- Delta Air Lines, Inc. (Minneapolis, MN)
- …to each year. It is a leader in products, services, innovation, reliability, and customer experience in the aviation industry. In 2018, Delta was named to Fortune's ... global network, Delta and the Delta Connection carriers offer service to 309 destinations in 53 countries on six...development, based on the business value + Work with technical teams to initiate and drive technical … more
- Rocket Software (St. Paul, MN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Trellix (St. Paul, MN)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Amazon (Minneapolis, MN)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... team interacts with leading companies and believes that world-class support is critical to customer success. AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Highmark Health (St. Paul, MN)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more