- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Escalations Representative Senior within PNC's Treasury Management Client Care ... assigned business segments. May coach and mentor junior members of the Escalations team. Balances customer and service partner demands received from multiple… more
- RailWorks (Pittsburgh, PA)
- …establish relationships to customer's peer management and manage this to limit escalations to senior management * Ensure that staffing requirements and ... Identify changes, conflicts and opportunities and implements the plan. * Company representative for the project and point person for communication with consultant,… more