- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the… more
- Indigo IT, LLC (Durham, NC)
- …best practices for optimal and efficient customer service. JOB RESPONSIBILITIES: + Provide Tier 1 service desk support for moderately complex technical ... the capabilities of the service desk , escalate the help desk ticket to the appropriate Tier 2 or Tier 3 work center for resolution. + Ensure proper… more