- Evolent (Oklahoma City, OK)
- …and resolve technical issues, ensuring minimal disruption to contact center operations. + **Service Requests & Incident Management :** Efficiently handle ... Incident Management processes. + **Performance & Optimization:** Partner with contact center operations to analyze business requirements and recommend… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off … more
- Concentrix (Oklahoma City, OK)
- …Support Engineer will provide support for CCaaS services to Concentrix CCaaS (Cloud Contact Center ) clients in a managed services environment. Experience in ... contact center services support is required, along...telecommunications, and skill-based routing. + Experience with agent scripting, workforce , and quality management . + **Operational KPIs… more
- Integrative Emergency Services (Lawton, OK)
- …development, improving departmental efficiency, patient complaint and incident resolution, workforce management , and interdepartmental care coordination. SITE ... Site Medical Director - Emergency Department Southwestern Medical Center , Lawton, OK COMPANY SUMMARY: Founded and led...initiatives to monitor and improve patient care outcomes + Workforce Management : + Responsible for taking part… more
- Evolent (Oklahoma City, OK)
- …in patient impact and quality, including health equity. **Clinical Management Responsibilities** + Accountability for operational performance of physician, nursing, ... and shared services staff in the utilization management value chain + Owns clinical rationale for...interventions alongside other teams. + Authentic voice used to center patient and provider experience internally and externally. +… more
- Verint Systems, Inc. (Oklahoma City, OK)
- …+ Experience working in a Customer Success/Engagement environment, preferably software or contact center + Demonstrated ability to work independently and adapt ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- Black & Veatch (Oklahoma City, OK)
- …an employee-owned company, our people _are_ Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use ... problem solving insights and best practices. 2)Transform the culture of our workforce to implement Lean principles consistently across the company to support long… more
- General Motors (Oklahoma City, OK)
- …the Learning Program Manager will serve as the Single Point of Contact between the business learning advocates/leaders and the central learning and development ... leaders to understand organizational goals and challenges. + Assess the current workforce to determine where performance improvements are necessary based on those… more
- Fiserv (Oklahoma City, OK)
- …clients from a strategic and consultative perspective. Serving as the primary contact for the client's executive and/or senior level leaders, the Relationship ... for Fiserv. **What you will do:** + Serve as the primary point of contact and information resource to clients, sales support, marketing, and management regarding… more
- The Goodyear Tire & Rubber Company (Lawton, OK)
- …standard for the industry. At Goodyear, we embrace the diversity of our workforce and value the contribution of our associates. We strive to provide associates ... Engineer, Maintenance Engineer, Industrial Engineer and Area Manager within the business center and perform hands-on learning activities as directed. + Learn problem… more
- Emerson (Oklahoma City, OK)
- …understanding of the industry, a consistent track record of successful account management , and the ability to drive business growth through strategic partnerships. ... and partner to our customers success. **Responsibilities:** **Customer Relationship Management :** + Cultivate and maintain positive relationships with key… more
- DoorDash (Oklahoma City, OK)
- About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers fast, reliable, and high quality delivery. Customers order ... role, your tasks will include: + Inventory receiving and management : Accurately receive and stock inventory, ensuring all products...have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or… more
- DoorDash (Oklahoma City, OK)
- …in day-to-day operations. In this role, you will work within a local-fulfillment center supporting Site Management running great shifts and delegating tasks. As ... About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers...have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or… more
- Ensono (Oklahoma City, OK)
- …platform that isflexiblein supporting mission criticalapplicationsand datawhich is at the center of our customer'shybrid IT ecosystem. The position requires ... management of the complete product experience, leading all aspects...development,consumption billing,and commercialization. + Be a key point of contact for sales and solution architects for modern cloud-connected… more
- US Bank (Oklahoma City, OK)
- …in areas with a high volume of applicants, such as customer service, contact center , and Financial Crimes investigations, remain open for approximately 5 ... Development Consultant develops new business by identifying prospects and initiating contact for new healthcare payments business. Conducts onsite, telephone or… more
- Emerson (Oklahoma City, OK)
- **Objective of Role** At NI Emerson, Product Management is a critical technical and business leadership function! Product Managers explore and identify market and ... products, you will own the strategic direction and lifecycle management of a diverse portfolio of DC hardware instrumentation,...We recognize for our organization to support a diverse workforce , we must focus on employee wellbeing. We know… more
- General Motors (Oklahoma City, OK)
- …In this role, you will be responsible for driving the design, product management and enablement of data and analytics products including Visier implementation and ... and be part of a great team that puts innovation and curiosity at the center of everything we do. **Responsibilities** : + Act as a product owner for designated… more
- Verint Systems, Inc. (Oklahoma City, OK)
- …and partner channels, as well as having a deep understanding of the contact center market landscape, WEM solutions, competitive analysis, and pricing strategy. ... to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators...in the market. + Work with our go-to-market, product management , and sales teams to evolve and develop our… more
- Verint Systems, Inc. (Oklahoma City, OK)
- …search, OFAC and a Social Security verification **Preferred Requirements:** + Contact Center and/or Unified Communications experience + Experience managing ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion,… more
- Fiserv (Oklahoma City, OK)
- …Senior, Merchant Account Executive you will be leading strategic and consultative management for a portfolio of existing clients in the Financial Institution ... in a financial or payment services environment. + Certifications in project management or related fields. **Important info about this role:** + Ability to… more