- Usaa (Sacramento, CA)
- …environment. Experience writing Commercial Lines in multiple states. Experience working in a call center environment. Active P&C General Lines License for home ... makes us special and impactful. The Opportunity As a dedicated Business Insurance Agent - Mid-level, you will work in an inbound sales environment advising business… more
- VCA Animal Hospitals (Los Angeles, CA)
- ** Call Center Agent - VCA West Los Angeles** **Pay Rate:** $20-$24/hour (based on experience) At **VCA Animal Hospitals** , our mission is simple: your pet's ... compassionate care for their pets. We're seeking a **personable, professional, and service-oriented Call Center Agent ** to join our team and help us bring… more
- Robert Half Office Team (San Diego, CA)
- Description Bilingual Call Center / Social Services Resource Agent Non-Profit Organization - Contract to Hire Start: Early 2026 | Fully Onsite to Start | ... professional, and empathetic during difficult calls. + Prior customer service, call center , nonprofit, or case management experience is helpful but not required.… more
- Hilton (Dana Point, CA)
- …of employment\._ _\#LI\-CS2_ **Job:** _Call Center and Reservations_ **Title:** _Reservations Agent \(On Call \) \- Waldorf Astoria Monarch Beach Resort and ... Beach Resort & Club_ is looking for a **Reservations Agent ** to join the Team\! Located in the beautiful...a beach club, lounge, marketplace, and IRD\._ . **Classification: On\- Call ** . **Shift:** Various - must have availability to… more
- Abbott (Alameda, CA)
- …experience. This role provides an opportunity to shape the future of customer and call center agent experiences in a fast-paced environment, with the ... while delivering measurable value for both customers and the organization + Understand call center operations, customer pain points, and business objectives to… more
- Aspen Dental (Sacramento, CA)
- …affordability, transparency, and access. Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule ... to set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call … more
- Mass Markets (CA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... home customer service, help desk, technical support, and sales representatives to support call demand. In these roles, you will handle inbound customer inquiries, or… more
- Humana (Sacramento, CA)
- …and outbound calls from internal and external selling agents in a fast-paced call center . Assist agents with all pre-enrollment inquiries including compliance ... caring community and help us put health first** The Agent Support Representative provides timely and effective sales support...and effective sales support to Humana's selling agents. The Agent Support Representative will handle a high volume of… more
- Sedgwick (San Francisco, CA)
- …is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** + Strong ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
- Noblis (San Diego, CA)
- …support the Naval Sea Systems Command (NAVSEA) and, Naval Surface Warfare Center (NSWCPD) and their missions' to enable research, development, test and evaluation, ... This requisition covers multiple positions, including: + Engineering Services Agent , Entry Level + Engineering Services Agent ,...based on full time status. For part time or on- call staff, compensation is proportionately adjusted based on hours… more
- Cayuse Holdings (Sacramento, CA)
- …System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a technology support organization. + ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE… more
- TEKsystems (Chino, CA)
- …high level of accuracy and professionalism. * Demonstrated technical proficiency in using call center software and tools to manage customer interactions and ... - 5 pm as there are various agents scheduled within this timeframe* Skills Call center , Customer service, computer navigation, outbound Top Skills Details … more
- USAA (Sacramento, CA)
- …+ Experience writing Commercial lines in multiple states. + Experience working in a call center environment. + Active P&C General Lines License for home state. ... makes us special and impactful. **The Opportunity** As a dedicated Business Insurance Agent - Intermediate, you will work in an inbound sales environment advising… more
- Americor (Irvine, CA)
- …to provide informed advice to clients. Requirements + 2+ years of sales experience in a call center with a proven track record of success. + Minimum of 1 year ... a results-driven attitude. + Proficiency in using CRM systems and call center technology. + Proficient in Google Workspace, email communication, managing… more
- Kyndryl (Sacramento, CA)
- …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the Healthcare… more
- Newegg Inc. (Diamond Bar, CA)
- …& Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track key metrics ... such as ASA, AHT, SLA compliance, and agent utilization. + Analyze reason-for-contact trends and customer survey...established KPIs, SLAs, and business goals across global contact center operations. Systems Administration & Support + Serve as… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and fluent ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent ... + Professional Certifications or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or training. **Other Job… more
- Cardinal Health (Sacramento, CA)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... the training is completed, the leader connects with the agent on the go-forward shift. This position is full-time...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- CGI Technologies and Solutions, Inc. (San Diego, CA)
- …hood HEPPA filter to open mail * Interface with Passport applicants at Agency/ Center information and will- call counters. At the Information Station, ensure ... customer is provided fee information. Copy customer identification. At the will call station, distribute passports to the correct applicant, comparing customer to… more
