- ServiceNow, Inc. (Santa Clara, CA)
- …the world work better for everyone. ServiceNow is currently seeking a Senior Manager of Account Escalations . This role will be responsible for leading ... the West Coast AMS Account Escalation Management Team. The Account Escalation...company goals. + Foster clear communication and collaboration with senior leadership, ensuring visibility into both customer needs and… more
- Walmart (Sunnyvale, CA)
- …What you'll do Walmart Commerce Technologies is recruiting for a success-driven enterprise Account Manager (AM) who can collaborate with our amazing customers as ... The AM will manage a portfolio of enterprise customer accounts and create strategic account plans to ensure our customer's success. **You'll sweep us off our feet if… more
- Google (Sunnyvale, CA)
- …communication, presentation, problem-solving, and client management skills. As a Technical Account Manager (TAM), you will help customers successfully adopt ... to ensure customer success, and work with customers and support to guide issues/ escalations to resolution. + Develop best practices and assets based on learnings… more
- MongoDB (San Francisco, CA)
- …MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive ... for MongoDB end users by leveraging your technical and account management skills as well as acting as the...to include our executive team or c-suite in customer escalations , how to de-risk or de-escalate customer issues and… more
- Amazon (Santa Monica, CA)
- …to create daily and long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with Amazon Vendor Services, you will work with ... Garden, etc.) Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the… more
- eightfold.ai (CA)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our customers' ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager will become a trusted advisor to help our… more
- Trellix (Sacramento, CA)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for ensuring customers achieve their desired outcomes.… more
- Qualcomm (San Diego, CA)
- …Operations Group > Procurement **General Summary:** Qualcomm is seeking an experienced Senior Manager , Procurement to lead the category management for ... and manage the remediation and resolution of sourcing issues and escalations . Provide regular communication and training on procurement processes and systems… more
- Northrop Grumman (Northridge, CA)
- …and achieving all requirements as either project lead, integrated program team or cost account manager + Minimum 10 years of demonstrated success leading teams ... Join the dynamic & growing team at Northrop Grumman's Defense Systems sector as a Senior International Program Manager in Northridge, CA. As part of the Advanced… more
- EPAM Systems (San Francisco, CA)
- Are you a seasoned **Data Delivery Manager with expertise in Databricks** , seeking an exciting opportunity to lead transformative projects in the Data and Analytics ... **\#LI-DNI** **Responsibilities** + Own end-to-end solution delivery for assigned account (s), serving as the primary point of responsibility for delivery… more
- Arvato Bertelsmann (Valencia, CA)
- …managing assigned programs in support of business objectives to ensure account 's satisfaction with services. This responsibility encompasses a variety of activities ... * Estimate Projects: Provide estimates for new projects for submission to Account Managers (AMs). * Issue Management: Track and resolve issues, and close… more
- Palo Alto Networks (Santa Clara, CA)
- …choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and ... all win with precision. **Your Career** As a Product Manager focused on SAAS Platform and device lifecycle management,...field teams, gather feedback during betas and help with escalations **Your Experience** + BS/MS or equivalent experience or… more
- Medtronic (Northridge, CA)
- …and deliver solutions. + Ability to multi-task assignments and exercise judgment regarding escalations to senior team members or vendor. + Maintain a productive ... Women in IT group! http://bit.ly/MedtronicWomeninIT CAREERS THAT CHANGE LIVES The Senior Test Automation Developer will be responsible for development, maintenance… more
- Amazon (San Francisco, CA)
- …and bringing big ideas to life for our customers. As a Service Engagement Manager on AB Services' Customer Enablement team, you'll be responsible for the continued ... success of Service Engagements, performing Account Management functions for our largest and most strategic...Program teams to monitor and manage service execution, field escalations , and support the launch and growth of new… more
- Compass Group, North America (San Francisco, CA)
- …start of a career where you can flourish. Job Summary Working as a Resident District Manager (RDM), you will serve as our point of contact for the client, as well as ... manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You… more
- Amazon (Santa Monica, CA)
- …create an immediate impact on customers and businesses? As a Customer Success Manager with Amazon Vendor Services, you will work with Amazon's top vendor partners, ... providing the best vendor experience, a rewarding Customer Success Manager experience, and ultimately to enhance the experience of...to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to… more
- Bank of America (San Jose, CA)
- …and resolving escalations + Assists the Financial Advisor team and/or Senior Business Managers in developing and monitoring the team's client book segmentation ... Relationship Manager - EGP San Jose, California **Job Description:**...include assisting with client meetings related to investment strategy, account performance, new products, and market developments to promote… more
- Walmart (San Bruno, CA)
- …opportunities, and collaboratively manages improvement workstreams. This position reports into the Senior Manager of E&S Program Operations and is an in-person ... Summary What you'll do As an E&S Program Operations Manager , you will be responsible for driving operational...+ Serve as escalation POC for off-path questions and escalations + Translate program strategy into key metrics and… more
- Sutter Health (San Francisco, CA)
- …and long range financial planning for all properties assigned. Leads escalations and resolutions directly with landlords and Sutter leadership. **Job Description** ... professionals at all organizational levels, including frequent interaction with senior executives and key stakeholders. **Job Shift:** Days **Schedule:** Full… more
- Fastly (San Francisco, CA)
- …and maintaining technical relationships across multiple key stakeholders within an account , and handling of customer escalations . Collaborating with many ... and most critical clients. Internally within Fastly, we title this role as a Senior Cloud Engineer. A Customer Solutions Engineer ( Senior Cloud Engineer) will… more