- DoorDash (San Francisco, CA)
- …as possible. About the Role Our team is looking for an Senior Manager to lear our Drive Experience , Defect Reduction workstream, and internal BizOps ... someone there to help make things right. Our team owns the customer experience across all inbounds to our support channels including agents and automations,… more
- Amazon (San Francisco, CA)
- …to refine the integrated marketing strategy and services roadmap. About the team The Customer Experience team is a driving force behind creating an unmistakable, ... Description The Senior Program Manager will be responsible...through actionable intelligence and human-centric design. We elevate the customer experience by orchestrating consistent, responsive, and… more
- Amazon (Santa Monica, CA)
- …Garden, etc. Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to ... long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Amazon (Santa Monica, CA)
- …& Software Our goals include providing the best vendor experience , a rewarding Senior Customer Success Manager experience , and ultimately to enhance ... long-term strategic impact on customers and businesses? As a Senior Customer Success Manager with...influencing growth across their businesses on Amazon.com and improving end- customer experience . You will provide data driven… more
- Intuit (San Diego, CA)
- …meaningful business and customer value. This role reports to the GBSG Senior Customer Experience Manager (Money/Fintech portfolios) San Diego, ... Overview We are seeking an exceptional Staff Customer Experience Strategist, Bill Pay/Fintech (Money Portfolio) who thrives on solving complex challenges and… more
- Intuit (San Diego, CA)
- …Intuit's Expert Network Real Time Operations team is looking for a Senior Manager who is passionate about the customer experience , who thinks/acts cross ... and influence business decisions + Ability to draw on experience to identify where data can have the most...strategic projects. + Act as a thought partner to senior leaders to prioritize/scope projects, provide recommendations, and evangelize… more
- Amazon (Santa Monica, CA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... with our program. The key responsibilities of a Senior Customer Success Manager include...business input metrics that drive growth and improve end customer experience . Identify what is hindering growth,… more
- Southern California Edison (Irwindale, CA)
- …Revolution** Become a ** Customer Programs - Utility Programs & Energy Policy, Senior Project Manager ** at Southern California Edison (SCE) and build a better ... the portfolio. As a ** Customer Programs - Utility Programs & Energy Policy, Senior Project Manager ** , your work will help power our planet, reduce carbon… more
- eightfold.ai (CA)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our ... play-books to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager will become a trusted advisor to… more
- Sprinklr (CA)
- …application will remain in consideration for any relevant roles that become available._ ** Senior ** ** Customer Success Manager ** **-** **CCaaS** The Success ... for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human… more
- Trellix (Sacramento, CA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
- Amazon (San Francisco, CA)
- Description Are you someone who cares about customer experience and wants to be involved in delivering innovative support experiences for customers of Amazon's ... looking for you! We are seeking a Sr. Product Manager - Technical to join the Customer ...and successfully delivering results. The successful candidate will have experience managing large-scale customer -facing chatbots and/or webpages… more
- S&P Global (CA)
- …successful, valuable outcomes and results. We are excited to announce the role of Senior Customer Success Manager . This position will oversee customer ... timely responses to client inquiries and troubleshooting needs. **Responsibilities and Impact:** The Senior Customer Success Manager will act as a primary… more
- Palo Alto Networks (Santa Clara, CA)
- …**Your Career** We're looking for a senior executive and internal communications manager to support the Global Customer Services (GCS) organization as the ... is dedicated to delivering the best security outcomes and customer experience in the industry. You are...Track record of building strong relationships with and advising senior leaders + Ability to navigate ambiguity, drive clarity… more
- MongoDB (San Francisco, CA)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... model. **Our ideal candidate will have:** + 7+ years experience working in a Customer Success, Account...Success + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Intellisense Systems Inc (Torrance, CA)
- …have been deployed in every extreme environment on Earth! We are seeking an experienced Senior Manager , Technical Customer Support to lead the customer ... group. Requirements: Technical Skills: + Bachelor's degree required. + 10+ years' experience in customer support. + 2+ years' experience in leadership of a… more
- Cisco (San Jose, CA)
- …to achieve important outcomes on a global scale. The Opportunity We are seeking a Senior Customer Adoption Manager for Ecosystem to enable successful Smart ... Cisco Meraki, we empower organizations of all sizes to deliver exceptional customer and employee experiences through our intuitive platform-it's like magic. Our… more
- Amazon (Santa Monica, CA)
- …the on-site experience . Known for our agile prioritization and strong customer -centric approach, we collaborate closely with Vendor Manager , Supply Chain, ... with deep expertise in leveraging data analysis, inventory optimization, and customer experience enhancement to drive impactful results. The ideal candidate… more
- NVIDIA (Santa Clara, CA)
- …to Stand Out from the crowd: + Demonstrated success with over 5 years of experience in customer success roles within the Cloud/SaaS industry + Experience ... some once-in-a-lifetime opportunities! As a key member of the Customer Program Management Team, we are looking for a... Program Management Team, we are looking for a senior Program Management professional who will be responsible for… more
- Amazon (Hollister, CA)
- Description Senior Site Workplace Health and Safety (WHS) Manager Amazon North America Customer Fulfillment The Senior Site Workplace Health and Safety ... and regional regulations. By leveraging lean principles and Kaizen events, this Senior Safety Manager will lead continuous improvement initiatives to reduce… more