- Palo Alto Networks (Santa Clara, CA)
- …and security engineers to build environments where our customers and employees thrive. In this Cloud Escalation Engineer - Prisma Access role, you will act as a ... groundbreaking change in the way the industry views cybersecurity as it relates to our cloud environments, one that is necessary in our mission to protect our way of… more
- NBC Universal (Universal City, CA)
- …face of the world. NBCUniversal's Operations and Technology group is looking for a Senior Staff Network Engineer with deep and broad knowledge across network ... BIG-IQ deployment and management. + Experience with F5 Distributed Cloud Multi- cloud deployment with RE and On...part of a global SRE on-call rotation support Tier3/4 escalation . + Manage reporting and dashboards for overall network… more
- eightfold.ai (Santa Clara, CA)
- Job Location: Santa Clara, CA As a Senior Staff Frontend (UI) Software Engineer, you will be responsible for designing, developing and maintaining our web ... plans to improve our overall software quality + Handle enterprise customer escalation issues promptly and thoroughly. Qualifications: + BS/MS in Computer Science is… more
- Ford Motor Company (Palo Alto, CA)
- Ford Model E Platform Architecture Engineering is looking for a Senior Staff embedded software engineer to work on any of the following domains: BSP for ... with planning, implementation approaches, testing, documenting, and maintain solutions for cloud , on premise, and hybrid services, systems or subsystems using… more
- Amazon (Sunnyvale, CA)
- …for global markets. You will anticipate bottlenecks, drive risk and escalation management, make data-driven tradeoffs, and balance customer and business needs ... goals, requirements, risk, and timelines to internal cross-functional teams and senior leadership. Key job responsibilities * Own and drive end-to-end program… more
- Verint Systems, Inc. (Sacramento, CA)
- …+ Identify, monitor and resolve feature related issues; work as a point of escalation for less experiences members of staff **Minimum Requirements:** + Bachelors ... Learn more at www.verint.com **Overview of Job Function:** Verint's Senior Software Engineer works with a global team of...of performance testing and tuning + Experience of a cloud first deployment model using technologies such as Docker,… more
- ManpowerGroup (San Francisco, CA)
- …+ Troubleshoot issues, providing expert level support. Resolve issues or identify escalation to Systems team or vendor.? Own issue until resolved. + Architect ... MSSQL, Hadoop + Experience in deploying applications to hosted cloud platforms such as AWS? + Excellent oral and...to interact proficiently with all levels of management and staff + General knowledge or familiarity with office productivity… more
- ServiceNow, Inc. (Santa Clara, CA)
- …8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower ... in a consistent, high-quality, and timely manner. + Be the technical escalation point in solving customer issues and coordinating and prioritizing timely resolutions… more
- Compass Group, North America (San Fernando, CA)
- …a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to ... Healthiest 100 Workplaces in America (since 2019). Job Summary The Senior Technical Administrator provides essential computing services and support to corporate… more
- Amazon (San Francisco, CA)
- …are a core constituent. Our Amazon DSP team is looking for a Senior Programmatic Solutions Consultant - Technical to join Amazon Advertising's growing team based ... problem-solving for critical programmatic advertising issues - Serving as an escalation point, owning resolution of the most complex, cross-organizational issues -… more
- Pearson (Sacramento, CA)
- **Summary:** As a Senior Software Developer, you will be the most senior engineer of a 3-person dev team focused on adding new "Item Assist" features using **C# ... period is complete, your role shifts to be 100% individual contributor at a Senior level and your focus areas will expand beyond just Item Assist. You'll continue… more
- eightfold.ai (Santa Clara, CA)
- …the next generation of our AI-powered talent platform. About the Job As the most senior -level Staff Software Engineer on the team, you will own major roadmap ... trends and technologies in AI-assisted product development. + Handle enterprise customer escalation issues as needed. Qualifications + BS/MS in Computer Science or… more
- Amazon (East Palo Alto, CA)
- …full product cycle: feature brainstorming, design, implementation, validation and customer escalation . AWS Utility Computing (UC) provides product innovations - from ... services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set… more
- Amazon (Los Angeles, CA)
- …short and long-term recommendations, and trade-off analyses for all audiences, including senior leadership. * Interact with and influence other teams (eg, service ... technical investigations and analysis, and provide actionable recommendations to senior leadership audience with minimal supervision. * Develop deep knowledge… more
- Amazon (Santa Clara, CA)
- …high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. -Support Builder queries and situations with discretion ... influence multiple levels of the organization, ranging from Builders to senior leaders. -Conduct workplace investigations in collaboration with Builder Relations.… more
- Amazon (San Francisco, CA)
- …expert for our product, engineering, marketing, and customer experience teams, and provide escalation support to senior leadership. By bridging the gap between ... powerful software, and tying it all together to the cloud . We are seeking a Network Support Engineer (NSE)...is comprised of network support engineers, program managers, support staff , and people leaders who are all aligned on… more
- Amazon (Sunnyvale, CA)
- …leading large programs with a well-rounded technical background in software development and cloud infrastructure. You must be able to thrive and succeed in an ... done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the...used to drive multi-million dollar businesses and reporting to senior leadership Amazon is committed to a diverse and… more