- NTT America, Inc. (Annapolis, MD)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Annapolis, MD)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- ISC2 (Annapolis, MD)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Qualtrics (Washington, DC)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why We Have This Role** ... As a Senior Manager , Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry you will combine a… more
- Vontier (Annapolis, MD)
- **INTRODUCTION and WHAT YOU WILL DO (Job Responsibilities)** As a Territory Service Manager in our organization, your primary role is to oversee the operational ... to alternative fuels and Biogas/RNG applications will drive our success in creating a sustainable future. In this role,...you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our… more
- Pegasystems (Washington, DC)
- …to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining and **expanding ... A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to help our customers… more
- Proofpoint (Maryland City, MD)
- …either as a Sales/Systems Engineer, Technical Account Manager , Security Engineer, Customer Success Manager , or Product Support, preferably in the ... and tell a compelling story that will excite your customer and have them eager to hear more. Your...us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment +… more
- SHI (Annapolis, MD)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- PagerDuty (Annapolis, MD)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Amazon (Arlington, VA)
- …needed to build innovative solutions for their most complex challenges. As a Senior Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) ... Customer Success Center of Excellence org, you... Customer Success Center of Excellence org, you will drive enterprise...or a related field, or experience as a product manager or owner - 5+ years of working with… more
- US Bank (Washington, DC)
- …be focused on managing a portfolio of new clients in their first 6 months as a customer of the bank. You goal will be to grow spend volume and revenue above existing ... benchmark to maximize the return we see from each new customer . Responsibilities include training new customers on products and technology platforms, monitoring … more
- CoStar Realty Information, Inc. (Arlington, VA)
- …that nurture relationships and accelerate growth. You'll partner closely with Sales, Customer Success , Product Marketing, and Revenue Operations to align unified ... Customer and Lifecycle Marketing Manager Job...+ **Champion customer advocacy** , partnering with Customer Success to develop case studies, referrals,… more
- Capital One (Annapolis, MD)
- Strategic Customer Development Manager , Northern CA -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Liberty Utilities (Westover, MD)
- Manager , Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...and respectful environment is key to individual and company success . We are committed to fully utilizing the abilities… more
- Capital One (Annapolis, MD)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- PNC (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager within PNC's Retail ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- Hilton (Annapolis, MD)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center\)_ **Location:** _null_… more
- The Hertz Corporation (Annapolis, MD)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed… more
- Amazon (Arlington, VA)
- …Amazon Web Services is seeking a results-driven Account-Based Marketing (ABM) Manager to design and execute high-impact ABM programs for enterprise customers ... measurable business outcomes through targeted marketing initiatives. The Account-Based Marketing Manager will own the end-to-end execution of territory ABM programs,… more
- Amazon (Arlington, VA)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise...challenges? We are seeking a highly skilled Senior Product Manager - Technical to propose and own the development… more