- Insight Global (Washington, DC)
- …or technical support certifications preferred * Proven experience in IT support or help desk roles. * Strong technical knowledge of Windows ... Serve as the primary point of contact for all IT help desk inquiries, ensuring...updated on new technologies and industry trends to enhance help desk operations and user support… more
- BAE Systems (Washington, DC)
- …Technology, Computer Science, or a related field (or equivalent experience) + 8 years of experience in IT support , help desk , or service desk roles, ... Description** **Join a Team that's Shaping the Future of IT Support ** At BAE Systems, we're passionate...we encourage you to apply. As an Enterprise Service Desk Analyst, you'll provide initial remote contact support… more
- GovCIO (Annapolis, MD)
- …Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute (HDI) Certification. + Experience ... Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call...Knowledge of medical terminology or prior experience in healthcare IT support . + Prior military service and/or… more
- Koniag Government Services (Washington, DC)
- …experience in a similar IT support role + Experience with help desk ticketing systems, preferably ServiceNow + Jira/Confluence knowledge a plus + ... Koniag Government Services company, is seeking a Tier 1 Help Desk Engineer to support ...days of start + Experience in customer service and IT support principles and methods + Proficiency… more
- CACI International (Washington, DC)
- …years of experience in a similar IT support role + Experience with help desk ticketing systems, preferably Symantec Service Desk + Knowledge of IT ... Help Desk Specialist Tier I Job... Help Desk Specialist Tier I Job Category: Information Technology...point of contact for our valued customers, providing essential IT support and ensuring smooth operations. This… more
- IT Concepts (Washington, DC)
- …may be substituted for education. + 2+ years of experience in IT Technical Support , Help Desk or System Administration. + Candidates must be able to ... Monitoring contract. The VA is responsible for providing comprehensive onsite and remote support to IT customers across all VA Administrations and special… more
- Tesla Laboratories. Inc. (Washington, DC)
- …designated equipment + Respond to telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time ... Works as part of an IT Service Desk team responsible for Tier 1-3 support ....with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure… more
- General Dynamics Information Technology (Washington, DC)
- …an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of the federal ... are the foundation of our overall approach to executive IT support . You act as the first...Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in ... experienced and self-motivated individual to perform the duties of a Tier 2 Help Desk Engineer to support a potential future business opportunity located in… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides...degree. + Mid-level with 3+ years of experience. + IT Certifications: CompTIA Certification A+, Network+, or Security+ +… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a SCI to support **KMS** and our government customer in Washington, DC....Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I… more
- Koniag Government Services (Washington, DC)
- Koniag IT Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government ... the duties of a Tier 3 System Administrator to support a potential future business opportunity located in Washington,...+ Serve as an Escalation point for Tier II help desk . + Maintain the current print… more
- Koniag Government Services (Washington, DC)
- **Koniag IT Systems,LLC,** a Koniag Government Services company, is...for overall management support and coordination for Help Desk support for Tier ... seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. This opportunity will require the candidate to work onsite in… more
- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of ... Provides ongoing technical support and maintenance of production and development systems...a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist, you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... issues, and providing quick resolution and customer service. + Demonstrated experience working help desk issues in a classified environment. + Excellent oral and… more
- ManTech (Washington, DC)
- **MANTECH** seeks a motivated, career- and customer-oriented **Cyber Help Desk Analyst** to join our innovative team in **Washington, DC.** Help Desk ... host Sentris and SIMs applications. + Performing Windows System Administrative support to include adding and removing users, monitoring backups, installing software,… more
- New York Times (Washington, DC)
- …strategy centers on making journalism so good that it's worth paying for. The Climate desk is seeking a veteran journalist to help lead our climate coverage. The ... New York Times is to seek the truth and help people understand the world. That means independent journalism...forms that resonate with readers. In partnership with the Desk Head, the deputy will support team… more
- SAIC (Washington, DC)
- …+ Other duties as assigned. **Qualifications** + High School and 1-2 years of sufficient IT help desk / technical service experience supporting a service ... + Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request.… more
- GovCIO (Washington, DC)
- …hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. **Responsibilities** Experience in a ... complex Government IT environment. Ability to troubleshoot and resolve HW, SW,...resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential,… more
- GovCIO (Washington, DC)
- …proper use of hardware and software **Qualifications** + Bachelor's with 8+ years of IT Service Desk support experience (or commensurate experience) + ... **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more