- Link Solutions Inc (St. Mary's County, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Tools Project Manager to join our team at ... US Citizen + DoD Secret Clearance required + Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the … more
- Link Solutions Inc (St. Mary's County, MD)
- …of ITSM platform issues, ensuring stability, security, and minimal downtime. + Collaborate with the Service Desk Tools Project Manager to align technical ... (ITSM) Technical Lead will serve as the technical lead for the Enterprise Service Desk 's IT Service Management (ITSM) platform. You will oversee the system… more
- Link Solutions Inc (St. Mary's County, MD)
- …incident resolution times, and service delivery efficiency. + Collaborate with the Service Desk Tools Project Manager and ITSM Technical ... the technical lead for analytics and reporting functions supporting the Enterprise Service Desk (ESD) IT Service Management (ITSM) system. You will provide… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer ... Agent provides customer service solutions within service level agreements using company and project … more
- Shuvel Digital (Washington, DC)
- …forward-thinking, modern, open-source technologies and managed cloud services, the project emphasizes strong customer engagement to ensure effective and efficient ... service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting this contract.… more
- Epsilon, Inc (Arlington, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support, and offering adaptable enterprise infrastructure solutions. Our services, ... are committed to delivering excellence without compromise and who view customer service as a top priority. **Compensation and Benefits:** We offer competitive… more
- Bilfinger Industrial Services Inc. (Prince Frederick, MD)
- …Graduates Bilfinger Careerstart Nearest Major Market:Washington DC Job Segment: Project Manager, Help Desk , Information Technology, Construction, Engineer, ... Project Manager - Prince Frederick, MD Centennial is...software using RS Means or other line items estimating tools ;Develops pricing for non-scheduled line items + Subcontractor Management:… more
- Serco (Crystal City, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... F-35 program, to include development, production, and sustainment. Our Technical Planning Project Manager, located in Crystal City, Arlington, VA, supports the F-35… more
- Washington Metropolitan Area Transit Authority (New Carrollton, MD)
- …years of experience in any of the following: data center management, service desk , network infrastructure, telecommunications, or cloud solutions **Experience** ... experience working in any of the following: data center management, service desk , network infrastructure, telecommunications, or cloud solutions… more
- Leidos (Arlington, VA)
- …for ITIL-based Tier 0-4 lifecycle support services within a 24/7, high-performance service desk environment. This role is responsible for driving measurable ... Responsibilities + Lead the delivery of ITIL-aligned Tier 0-4 service desk operations in a 24/7 environment...management, scheduling, cost control, change management, and use of project tracking tools + Provide hands-on leadership… more
- Development InfoStructure (Camp Springs, MD)
- …ICAM SharePoint site housing SOPs, artifacts, and process descriptions User Adoption, Service Desk Enablement, and Training + Coordinate User Acceptance Testing ... in coordination with the ICAM ITPM Audit Liaison Agile Project Leadership & Delivery Oversight + Establish and maintain...and customers + Develop procedure documents for the USCIS Service Desk to support ServiceNow inquiries 24x7… more
- NANA Regional Corporation (Washington, DC)
- …IT environments, tools , and infrastructure standards. + Experience with Service Desk management and performance monitoring metrics. **Job ID** 2025-18202 ... Bases and Stations worldwide, ensuring application functionality, development, maintenance, and service desk operations align with United States Marine Corps… more
- TekSynap (Washington, DC)
- …degree + 5years of experience inQuality Management + Strong knowledge of IT help desk processes, tools , and best practices. + Experience with quality management ... assurance surveillance plans, performing inspections during various stages of service delivery, and documenting results usingappropriate reports. + **Stakeholder… more
- Cayuse Holdings (Arlington, VA)
- …the UTS and Incident Reporting Portal (IRP) requirements. + Coordinate stakeholder and Service Desk processes and tool interoperability. + Define, measure, ... and tracks requests for information (RFI) and requests for service . This position performs all duties and responsibilities in...time sensitive environment. + Active contributor to projects, or project steps within a broader project , and… more
- Gama-1 Technologies (Greenbelt, MD)
- …of migration projects. + Ensure that all projects are delivered using appropriate project management methodologies and tools . + Act as the primary point ... + Provide end-to-end implementation guidance and support throughout the project lifecycle. + Develop tools , documentation, and...Physical demands + Prolonged periods of sitting at a desk and working on a computer. + Must be… more
- Clark Construction Group, LLC (Capitol Heights, MD)
- …primarily a Washington DC position, however traveling and interacting with multiple project teams across various locations throughout the US is also available. ... Provide input and coordinate with other trades on each project + Maintain safety and quality standards on all...if trained and certified to operate. (Note: Powder activated tools , and JLG lifts and other operations that may… more
- Clark Construction Group, LLC (Capitol Heights, MD)
- …primarily a Washington DC position, however traveling and interacting with multiple project teams across various locations throughout the US is also available. ... all aspects of onsite construction activities for all trades to ensure project (s) is (are) constructed in accordance with contract documents, budget and schedule.… more
- Clark Construction Group, LLC (Capitol Heights, MD)
- …engineering tasks preparing detailed information, produce CADD shop drawings for project teams to install work by, identify pre-fabrication opportunities, and ... technically support project teams to achieve the project 's goals....coordination meetings + Detail major coordination changes utilizing available tools + Review all installation drawings prior to issuance… more
- Deloitte (Arlington, VA)
- …on project financials, quality and risk management, methods and tools , sales excellence, talent, leadership support, or other activities, these professionals ... for Core Risk Managers. Both functions are described in detail below. + Deal Desk Support, Contracting, and Negotiations + Assist with deal desk and contract… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... in Washington, DC you will be supporting work in In- Service SSBN (PMS 396) and you will assist and...Proposal Review, ECP processing workflow management, Problem Report (help desk ) submissions, support Originators with ECP development, and new… more