- Fenway Health (Cambridge, MA)
- …onsite rotation in call center + Strong ability to achieve department goals for patient experience , quality and productivity + Strong computer and typing skills ... care concerns and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls + Accept incoming calls… more
- Children's Hospital Boston (Boston, MA)
- 73414BRJob Posting Title: Administrative Patient Experience Rep (hybrid) Plastic & Oral SurgeryDepartment:Ambulatory ... Plastic & Oral Surgery Department here (https://www.childrenshospital.org/departments/plastic-and-oral-surgery) . The Patient Experience Representative (other hospitals… more
- Spaulding Rehabilitation (Lexington, MA)
- Patient Service Rep - ( 3278119 ) **Description** ** Patient Service Rep Needed for Spaulding Outpatient Center in Lexington** **Shift** : Monday - Friday ... involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role. **Key Responsibilities** + Support is… more
- Children's Hospital Boston (Boston, MA)
- 74161BRJob Posting Title: Patient Experience Rep (weekend overnight) Emergency DepartmentDepartment:Medicine-Emergency ... is required prior to you going into your shift. Patient Experience Representative - Emergency...A high school level of educational development and preferred experience such as customer service, administrative , or… more
- Children's Hospital Boston (Boston, MA)
- 75915BRJob Posting Title: Patient Experience Rep - Surgical Unit: Every other weekend 3-11:30pmDepartment: Patient ... & Sun (3pm-11:30pm) + Every other Holiday coverage This Patient Experience Representative is 100%...education, Bachelor's Degree preferred + Prior customer service or administrative experience preferred + The ability to… more
- Children's Hospital Boston (Boston, MA)
- 76010BRJob Posting Title: Patient Experience Rep : Inpatient Psychiatry Waltham- 100% in personDepartment: Patient ... other weekend Saturday and Sunday 8:30am - 5pm This Patient Experience Representative is 100%...education, Bachelor's Degree preferred + Prior customer service or administrative experience preferred + The ability to… more
- Children's Hospital Boston (Boston, MA)
- 74283BRJob Posting Title: Patient Experience Rep : Inpatient Psychiatry Waltham- 100% in personDepartment: Patient ... full time positions (Not eligible for internal folks) This Patient Experience Representative is 100%...education, Bachelor's Degree preferred + Prior customer service or administrative experience preferred + The ability to… more
- Children's Hospital Boston (Boston, MA)
- 76045BRJob Posting Title: Patient Experience Rep : Inpatient Psychiatry Waltham- 100% in personDepartment: Patient ... week, working every other weekend 8:30am - 5pm This Patient Experience Representative is 100%...education, Bachelor's Degree preferred + Prior customer service or administrative experience preferred + The ability to… more
- Children's Hospital Boston (Boston, MA)
- 75505BRJob Posting Title: Patient Experience Rep - Cardiac ICU 12pm-8pm M-FDepartment:Cardiovascular ProgramAutoReqId:75505BRStatus:Full-TimeStandard Hours per ... a 2 hour unpaid shadow during interview process This Patient Experience Representative is 100%...education, Bachelor's Degree preferred + Prior customer service or administrative experience preferred + The ability to… more
- Children's Hospital Boston (Boston, MA)
- 73148BRJob Posting Title: Patient Experience Rep I (Page Operator Float, M-Friday 11:30a - 8p)Department:Ambulatory ... of education and six to twelve months of previous experience , ideally in a customer service, administrative ...previous experience , ideally in a customer service, administrative or healthcare setting. + Excellent computer skills; must… more
- Beth Israel Lahey Health (Beverly, MA)
- …flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience . 7. Completes registrations on inpatient units who may be ... collecting accurate insurance information and co-pays. **Job Description:** Job Description The Patient Access Rep contributes to the Hospital's mission by… more
- Spaulding Rehabilitation (Salem, MA)
- Patient Service Rep - SNS Outpatient Centers Salem - ( 3278686 ) **Description** **Summary** Oversee and perform all activities associated with the outpatient ... center standards. + Patients are greeted, assisted and appropriate staff notified of patient arrival. + Administrative duties such as answering the phone,… more
- Harvard University (Cambridge, MA)
- …self-pay guidelines, refund processes. + Participates in training, education, and patient /customer experience assessments and improvement initiatives. + Attends ... diploma or GED required. + 1-3 years related work experience required in a customer service role in a...or work permission for this opportunity. Job Summary: The Patient Services Representative interacts extensively in-person, via… more
- Tufts Medicine (Westford, MA)
- …payment processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties ... in a manner that is easily understood by the patient or their representative . 3. Verifies the...frequent interaction with patients, physicians, and insurance companies. 4. Experience using computer-based, patient registration systems. 4.… more
- East Boston Neighborhood Health Center (Revere, MA)
- …High school diploma or GED required + Minimum of 1-year customer service, administrative , or call center experience + Excellent written and verbal communication ... the nurses and physicians on the front line of patient care, to the managers who lead and guide...Description: Join our dynamic team as a Contact Center Representative ! We are looking for someone friendly and hard-working,… more
- Robert Half Office Team (Methuen, MA)
- Description Join our dynamic team as a Customer Support Center Representative under the supervision of the Customer Support Center Supervisor. In this role, you will ... coverage before scheduling appointments. Refer patients with insurance issues to New Patient Intake Coordinators for assistance. + Collect email addresses from all… more
- Spaulding Rehabilitation (Framingham, MA)
- Patient Service Representative - ( 3287019 ) **Description** ** Patient Servcie Rep Needed for Spaulding Framingham** **Summary** Oversee and perform all ... involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role. **Key Responsibilities** + Support is… more
- Spaulding Rehabilitation (Wellesley, MA)
- Patient Service Representative - ( 3293072 ) **Description** ** Patient Service Rep Needed for Spaulding Outpatient Center Wellesley** **Shift** : 9am to ... involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role. **Key Responsibilities** + Support is… more
- Children's Hospital Boston (Boston, MA)
- 74064BRJob Posting Title: Patient Experience Representative (rotating days) Emergency DepartmentDepartment:Medicine-Emergency ... before you go into your shift). Emergency Department - Patient Experience Representative The ...educational development and zero to 1 years of previous experience such as customer service, administrative , or… more
- Children's Hospital Boston (Boston, MA)
- 75852BRJob Posting Title: Patient Experience Representative / Patient Access (Float Pool)Department:Ambulatory ... Center (Jamaica Plain) locations. May require floating to additional satellites. The Patient Experience Representative (Float pool) will be responsible… more