- Chewy (Boston, MA)
- **Our Opportunity:** Chewy is seeking an experienced ** Associate Director , Voice of the Customer ** to join our industry-leading Customer Care ... that delivers clear customer outcomes. **What You'll Do:** + Lead the Voice of Customer team and be responsible for the roadmap to understand, report out and… more
- Merck (Boston, MA)
- **Job Description** The Associate Director , Professional Services is a field-based position responsible for hiring, leading, coaching and motivating a team of ... animal business through medical education and business acumen. The Associate Director partners with peer leaders to...needs and wants; Starts with customers and represents the voice of the customer , works backward thinking,… more
- Chewy (Boston, MA)
- …engagement and satisfaction across our organization. Reporting to the Associate Director of Employee Engagement for Customer Service, you will collaborate ... skilled and strategic Senior Employee Engagement Manager to join our world-class Customer Service (CS) organization! We recognize the impact of employee engagement… more
- J&J Family of Companies (Boston, MA)
- Associate Director , Medical Science Liaison, Cardiac Electrophysiology ( 1 of 2) - 2406208310W **Description** Johnson and Johnson Family is recruiting an ** ... We are looking for a highly motivated and knowledgeable Associate Director - Medical Science Liaison (MSL)...ablation and diagnostic platforms eg, provide clinical support during voice of customers sessions. * Stay up to date… more
- Kyndryl (Boston, MA)
- …world for our employees, our customers and our communities. **The Role** The Associate Director of Learning Technology & Experience plays a strategic role ... the gap between learning users and technology teams. The Associate Director of Learning Technology & Experience...users. **User Experience Feedback** : + Act as the voice of the learning user community by gathering input… more
- American Red Cross (Dedham, MA)
- …the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your ... a defined training plan, this position is reporting the Laboratory Director and includes participation in multi-disciplinary research in collaboration with clinical… more
- Wayfair (Boston, MA)
- …can be made and problems solved without the need for a contact. As an Associate Director , you will be responsible for managing multiple teams that will build ... team ensures that we're building technology that solves important customer problems in elegant, scalable, measurable ways. We have...better Wayfair - and world - for all. Every voice , every perspective matters. That's why we're proud to… more
- Humana (Boston, MA)
- …load balancing and collaboration + Escalations unable to be resolved by the Associate Director of Product Management or Principal + Oversee the product ... , Product Management conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding… more
- Omni Hotels (Boston, MA)
- … Associate problems dealing with supervision and administration* Represent the " Voice of the Associate " in the operation* Provide individual coaching ... luxury property preferred* Proven leadership skills which support an environment of Associate growth and development, teamwork and exceptional customer service*… more
- Wolters Kluwer (Waltham, MA)
- …needs of Compliance Solutions' customers. In this role, you will report to the Associate Director , Sales Solution Consulting and work a hybrid schedule (two days ... alongside sales representatives to provide technical expertise for a variety of customer accounts across industries. Assigned to a specific set of Compliance… more
- Wayfair (Boston, MA)
- …our customers. Within this team, the Mobile Marketing Manager role will report to the Associate Director who heads Customer Communications. The role will be ... - 4 days in office/ 1 day WFH The Customer Communications team is responsible for all email, app...better Wayfair - and world - for all. Every voice , every perspective matters. That's why we're proud to… more
- Wayfair (Boston, MA)
- …manage descriptive data for Wayfair's catalog for the purposes of supplier and customer presentation. Reporting to Associate Director , Catalog Foundations, ... Discovery, based on your understanding of technology trends, data, customer and supplier needs Benchmark market leaders, best in...better Wayfair - and world - for all. Every voice , every perspective matters. That's why we're proud to… more
- Wayfair (Boston, MA)
- …. Kamal Jagadevan leads our WSP Engineering team Brijesh Sharma is the Associate Director for Supplier Advertising What You'll Do: Produce high quality, ... and their placements, all aimed at ensuring a seamless and exceptional customer experience. These tasks are accomplished through cutting-edge technology stack on the… more