- Fenway Health (Cambridge, MA)
- …direction of the nurse manager, and as a member of the care team, the Call Center Triage Nurse will be responsible for handling high-volume calls from patients, ... and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls +...inquiries with an acute need that are received via call center queue, voicemail, or written message… more
- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- LogixHealth (Bedford, MA)
- …according to company standards + Retrieve voice messages from mail box and return patient calls within 24 hours; research inquiry if needed + Respond to patient ... provide appropriate information and route the request to the proper person + Provide patient with their claim balance as requested + Update patient 's insurance… more
- Beth Israel Lahey Health (Boston, MA)
- …screening and processing a high volume of incoming calls in a dedicated call center . The Patient Service Representative is supporting the GI Call ... may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Patient Services Job Type Full-time ... Call Center Manager, the Medical Call Center Representative will provide...to Supervisor + Act as a liaison for the patient and health center by troubleshooting … more
- Beth Israel Lahey Health (Boston, MA)
- …by answering, screening and processing a high volume of incoming calls in a dedicated call center . This role will be working per diem, supporting the GI ... Call Center and it's onsite location is...payer information, including worker's compensation and auto liability. Informs patient of necessary preparation for scheduled visit, including providing… more
- Beth Israel Lahey Health (Cambridge, MA)
- …Under the supervision of a Manager, Patient Access Services, the Lead Patient Access Services Representative assures the operational excellence of a team of ... and their achievement of the department's measured performance standards. The Lead Patient Access Representative contributes to the continuous improvement of the… more
- Children's Hospital Boston (Boston, MA)
- 75425BRJob Posting Title: Patient Experience Representative - Arabic speaking preferredDepartment: Patient Services- Center for ... positions (Not eligible for internal folks) The Hale Family Center for Families is dedicated to supporting patient...lobby . We are currently seeking an Arabic speaking Patient Experience Representative to join our front… more
- Atrius Health (Norwood, MA)
- …for an experienced Patient Service Representative to join the team at our Call Center in Norwood with a variety of schedules that works best for you. ... the work of an interdisciplinary coordinated care delivery model, the Patient Service Representative plays an integral role in the support of our patients.… more
- Children's Hospital Boston (Boston, MA)
- … patient scheduling, and patient concerns, and also assists with our call center and various projects throughout the department. This is a hybrid position ... 76093BRJob Posting Title: Patient Experience Representative - Ophthalmology (Waltham)Department:OphthalmologyAutoReqId:76093BRStatus:Full-TimeStandard Hours per… more
- Children's Hospital Boston (Boston, MA)
- … patient scheduling, and patient concerns, and also assists with our call center and various projects throughout the department. This is a hybrid position ... 76092BRJob Posting Title: Patient Experience Representative (hybrid)Department:OphthalmologyAutoReqId:76092BRStatus:Full-TimeStandard Hours per Week:40 Job… more
- Children's Hospital Boston (Boston, MA)
- …front desk (check in/out, collecting co-payments, etc.) and covering as needed for the call center . + Greeting and directing patients, families and visitors. + ... 74155BRJob Posting Title: Patient Experience Representative I (Otolaryngology)Department:Otolaryngology and... and staff schedules. + Provide cross-coverage in department call center , answering incoming calls, scheduling appointments… more
- Children's Hospital Boston (Boston, MA)
- 75852BRJob Posting Title: Patient Experience Representative / Patient Access (Float Pool)Department:Ambulatory ServicesAutoReqId:75852BRStatus:Full-TimeStandard ... Plain) locations. May require floating to additional satellites. The Patient Experience Representative (Float pool) will be...+ May be required to rotate in departments with call centers. + Patient Registration/Admissions/Discharge: + May… more
- Children's Hospital Boston (Boston, MA)
- …week, then after training is over will go to weekend shifts. Primary Care Center Patient Experience Representative 1. Customer Service a. Demonstrates ... 75663BRJob Posting Title: Patient Experience Representative (Per diem)Department:Ambulatory ServicesAutoReqId:75663BRStatus:Part-TimeStandard Hours per Week:1 Job… more
- Children's Hospital Boston (Boston, MA)
- …directing patients, families and visitors. + Registering new patients. + Rotating in department call center to assist with scheduling and customer service. + ... 75639BRJob Posting Title: Patient Experience Representative I (Gynecology)Department:GynecologyAutoReqId:75639BRStatus:Full-TimeStandard Hours per Week:40 Job… more
- Children's Hospital Boston (Boston, MA)
- 74985BRJob Posting Title: Patient Experience Representative II (hybrid) Developmental MedicineDepartment:Medicine-Developmental ... am- 4:30pm Monday-Friday $2,000 sign-on bonus (terms/taxes apply). Location: Brookline, MA Patient Experience Representative II - Developmental Medicine As an… more
- Atrius Health (Boston, MA)
- …8:00a- 4:30p Monday- Friday totaling at 40 hrs. per week.**This location is a call center -based position offering a remote schedule after training is complete, ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. *__* *_SKILLS_ * Able to communicate in a… more
- Atrius Health (Beverly, MA)
- …Thursday 8:00a- 12:00p (noon) totaling at 28 hrs. per week.*This location is a call center based position offering a remote schedule after training is complete, ... to master the EMR based on other technology experience required. * High- volume call center experience preferred. *_SKILLS_ * Able to communicate in a… more
- Tufts Medicine (Lowell, MA)
- … patient 's representatives in a manner that is easily understood by the patient or their representative . 3. Verifies the validity of insurance coverage via ... processing. In addition, this role focuses on performing the following Patient Access duties: Performs the administrative and financial-clearance duties necessary to… more
- Fenway Health (Boston, MA)
- …+ Promote, facilitate, and provide quality efficiency, one call resolution, and patient satisfaction + Assist Call Center staff with escalation calls ... Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119)...MCC Manager + Act as a liaison for the patient and health center by troubleshooting … more
