- State of Massachusetts (Boston, MA)
- …skills and talents to serve our citizens. *_About the Role:_* The OfficeSupportSpecialistII(" Consumer Call Center Information Specialist")worksin ... **Office of Consumer Affairs and Business Regulation* **Title:** * Consumer Call Center Information Specialist* **Location:** *Massachusetts-Boston -… more
- CVS Health (Boston, MA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... CVS Health and 100+ million customers. CVS Health is recruiting for a VP Retail Consumer Analytics. The VP Retail Consumer Analytics will lead a technology team… more
- CVS Health (Wellesley, MA)
- …journey from consumer to member including digital advertising, web visits, and call center interactions + Construct datasets for reporting and dashboards for ... Anchored in our brand - with heart at its center - our purpose sends a personal message that...new approach to total health; a national direct to consumer healthcare brand reaching millions of prospects and members.… more
- Publicis Groupe (Wakefield, MA)
- …(https://www.youtube.com/watch?v=1hGBlQYTnvE) , the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers ... in over 40 offices around the world. For more information , visit epsilon.com. Subscribe to us on YouTube at...+ Provide 24 x 7 x 365 support through on- call rotation **About you:** + Able to do your… more
- TD Bank (Boston, MA)
- …II develops, leads and contributes to the growth and profitability of our Consumer Business through the management of a Store portfolio including deposits, loans, ... years of proven leadership and coaching experience required + Small Business and Consumer lending experience required + Knowledge of Bank product lines and services… more
- Nike (Boston, MA)
- …and Service: The center of all we do. Ensures a flawless consumer journey by providing encouragement, connection and product knowledge. + Team and Culture: ... accommodation for any part of the employment process, please call +1 ### and let us know the nature of your request, your location and your contact information . more
- Jabra (Lowell, MA)
- …customers on website tools and resources + To document all customer contact information , customer requests, and support issues in ticketing system + To demonstrate ... maximum results + To make independent, customer-focused decisions over time while on a call for an efficient Customer Experience + To test and evaluate new products… more
- PNC (Boston, MA)
- …Branch Banking Network, is based in Boston, MA at the North Station Solution Center . **Job Description** + Acquires and deepens the branch customer base through a ... primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and… more
- Sutherland Global Services (Boston, MA)
- …from your customers gained through a year of related experience or in a high-volume call center environment + Knowledge of the credit, debit and pre-paid debit ... is different and where you learn with each new call ? **Join Us.** We're Sutherland, and we're now hiring...needed. **Since we provide service to global customers, our center is open 24/7. These are work from home… more
- Nike (Chestnut Hill, MA)
- …and Service: The center of all we do. Ensures a flawless consumer journey by providing encouragement, connection and product knowledge. + Team and Culture: ... Bring to Nike + 1 year of retail and/or consumer service experience + Flexibility and willingness to work...call +1 ### and let us know the nature of your request, your location and your contact information… more
- Humana (Boston, MA)
- …considerable latitude in determining objectives and approaches to assignments. Performs on- call and implementation duties on nights and weekends as required. Humana ... vendors as well as third party vendors). + Experience working with Data Center Colocation facilities and virtual network fabric provided by vendors such as Equinix… more
- Cambridge Savings Bank (Waltham, MA)
- …in a customer service environment. + 2+ years' management experience in a call center environment. + Strong understanding and experience with cash management ... service, you and your team will be front and center representing our brand promise of treating every customer...with the ability to interact with diverse groups, relay information to team members, and stakeholders while fostering a… more
- CenterWell (Boston, MA)
- …focused on continuously improving consumer experiences **Preferred Qualifications** + Call Center or Tele-Health experience. (Preferred) + Senior care ... adherence. This role requires clear communication skills and desire to empower patients with information to improve their Part D benefit experience. You will be on a… more
- M&T Bank (Lexington, MA)
- …diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center , customer service and/or telesales experience OR A high school diploma ... opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk… more
- Pearson (Boston, MA)
- …and internal departments for day-to-day delivery as assigned. + Provide support for call center activities including fielding calls and tickets, reviewing and ... tools through formal training and self-instruction. + Ability to handle confidential information and materials properly. **What to expect from Pearson** Did you know… more
- Humana (Boston, MA)
- …Minimum 5 years of Workforce Management experience + Minimum 2 years of call center forecasting experience + Experience utilizing Workforce Management software ... passionate about contributing to an organization focused on continuously improving consumer experiences **Work-At-Home Requirements** + At minimum, a download speed… more
- Harvard University (Cambridge, MA)
- …Effective organizational and analytical skills. + Demonstrated presentation skills. Additional Information : Additional Information : + Please provide a cover ... please contact our University Disability Resources Department. Department:Harvard FCU Consumer LendingPre-Employment Screening:Credit, Education, Identity, Prohibited PartiesSchedule: + Monday… more
- CVS Health (Wellesley, MA)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent...and following up of all activities + Effectively communicate information both to and from store management and crews2.… more
- Pearson (Boston, MA)
- …Server/Linux + Strong troubleshooting and problem-solving skills + Availability for on- call support and critical outages + Ability to integrate technology into ... & Communications, Human Resources, Legal, Strategy and Direct to Consumer . Learn more at We are Pearson. We value...and vibrant place to work. People are at the center , and we are committed to building a workplace… more