- TEKsystems (Boston, MA)
- Our client is hiring for Call Center Representative (Hiring for all shifts) Description: + Customer Service Reps are taking 200 calls a day from incoming ... Clinics + Their job is to determine who's on call at a client, pull up contact info in...pull up contact info in database and triage the call to the appropriate contact + KPI's: 85% of… more
- Fenway Health (Boston, MA)
- Medical Call Center Representative Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Patient Services Job Type Full-time ... Call Center Manager, the Medical Call Center Representative will provide...of their referrals and medication refill request whenever possible. Representative Duties: Provide excellent customer service +… more
- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will represent ... and internet software experience required. Experience One to two years related call center experience preferred; customer service experience required.… more
- Kelly Services (Canton, MA)
- …** Kelly has partnered with a premier Insurance company that is located in Canton, MA. ** Call Center Representative - ** Take incoming calls from clients and ... Must have MS Office skills and customer service skills. 2 years of call center experience is required. Hours for this ** Call Center ** position are… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. ... a high volume of incoming calls in a dedicated call center . The Patient Service Rep is...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service:** Ability to provide a high level of… more
- Beth Israel Lahey Health (Boston, MA)
- …which may include Outlook, Word, Excel, PowerPoint or Access. **Preferred Qualifications:** Call Center and/or telephone customer service experience Strong ... a high volume of incoming calls in a dedicated call center . This role will be working...by offering ideas, identifying issues, and respecting team members. ** Customer Service:** Ability to provide a high level of… more
- LogixHealth (Bedford, MA)
- …a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards + ... to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may… more
- Fresenius Medical Center (Lawrence, MA)
- …communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line phone system. ... results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + Develops and… more
- Beth Israel Lahey Health (Cambridge, MA)
- …of a Manager, Patient Access Services, the Lead Patient Access Services Representative assures the operational excellence of a team of colleagues by supporting ... of the department's measured performance standards. The Lead Patient Access Representative contributes to the continuous improvement of the team's overall… more
- Fenway Health (Boston, MA)
- Medical Call Center Supervisor Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Medical Job Type Full-time Description Under the ... supervision of the Medical Call Center Manager, the Medical ...with the MCC Team when not completing supervisory duties. Representative Duties Provide Excellent Customer Service +… more
- Fenway Health (Boston, MA)
- Call Center Triage Nurse (RN) - Hybrid Boston, MA (http://maps.google.com/maps?q=75+Amory+St+Boston+MA+USA+02119) * Nursing Job Type Full-time Description Under ... and as a member of the care team, the Call Center Triage Nurse will be responsible...and coordination that warrant timely triage by a nurse. Representative Duties: Provide telephone triage for incoming calls +… more
- Tufts Medicine (Boston, MA)
- … - Service Response Dept** **II.** PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS **:** + As a call center representative at Tufts Medical Center you will be ... a key member of the hospitality team providing excellent customer service and working in a fast paced high...service and working in a fast paced high volume call center that handles multiple hospital services… more
- Merck (Boston, MA)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's ... health outcomes to healthcare professionals and their patients. The Virology Customer Representative demonstrates professionalism and leadership by modeling the… more
- Highmark Health (Boston, MA)
- …+ None **Preferred** + None **EXPERIENCE** **Required** + 1-3 years experience in customer service or call center environment **Preferred** + None ... of support from a senior customer service representative , frequently utilizing the knowledge center , answering... service representative , frequently utilizing the knowledge center , answering customer inquiries. + Routinely responds… more
- Sharecare, Inc. (Boston, MA)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and… more
- Dentsply Sirona (Waltham, MA)
- …**Experience** : + High school diploma, required + Minimum of 2 years of Customer Service, Call Center support or equivalent **Qualifications:** + Experience ... Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers including order… more
- Beth Israel Lahey Health (Boston, MA)
- …in a polite and courteous manner when dealing with all customers of the Call Center . Explains diet and assists patient with appropriate selections. When needed, ... America) Job Summary: Assures a high-level of patient satisfaction with regard to customer service, quality of food, accuracy of menu, timeliness of tray delivery… more
- Children's Hospital Boston (Boston, MA)
- 75425BRJob Posting Title:Patient Experience Representative - Arabic speaking preferredDepartment:Patient Services- Center for ... We are currently seeking an Arabic speaking Patient Experience Representative to join our front desk team! This Patient...+ Patient Encounter Management: + Providing positive and effective customer service that supports Center operations +… more
- Children's Hospital Boston (Boston, MA)
- …front desk (check in/out, collecting co-payments, etc.) and covering as needed for the call center . + Greeting and directing patients, families and visitors. + ... to compile patient and staff schedules. + Provide cross-coverage in department call center , answering incoming calls, scheduling appointments and managing… more
- C-4 Analytics (Wakefield, MA)
- …plus + The desire to achieve more, faster! + CRM experience preferably Salesforce.com + Call center sales experience is a plus! More About C-4 Analytics C-4 ... Business Development Representative : REMOTE - C-4 Analytics C-4 Analytics is...and to providing the highest levels of accountability and customer service. We are currently hiring for a Business… more