- Transdev (Readville, MA)
- …Excellent written and oral communication skills; excellent presentation skills. Excellent customer service and interpersonal skills. Proficiency with Microsoft ... security programs; works with the team to respond to customer complaints; ensures that services are safe and secure;...possess good judgment and discretion. Must possess ability to lead and motivate others. Must be able to retrieve,… more
- Burlington (Natick, MA)
- …in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service Lead ... to provide exceptional, friendly and professional customer service at all times. You'll lead by...a competitive wage, flexible hours, and an associate discount. Part -time associates, based on hours worked, may be eligible… more
- Zoom (Boston, MA)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- Burlington (Natick, MA)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Coinbase (Boston, MA)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Boston, MA)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- Advanced Energy (Wilmington, MA)
- Lead Electronics Service Technician **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly ... solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries… more
- Compass Group, North America (Melrose, MA)
- …customers, staff and visitors. **Essential Duties and Responsibilities:** + Provides quality customer service by providing one-on-one attention to detail. + ... Chartwells K12 + We are hiring immediately for a part time **FOOD UNIT LEAD ** position. +...service ; supervises serving of meals. + Responds to customer complaints in person at the time of the… more
- The Childrens Place (Braintree, MA)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Braintree, Massachusetts **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Wolters Kluwer (Waltham, MA)
- …is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our service ... serve. This leader will set the vision for what " customer service " means in a digital, AI-enabled...dashboards to inform decision making and continuous improvement. + ** Lead Enterprise Change:** Drive the cultural shift from reactive… more
- Amazon (Boston, MA)
- …growing and accelerating a robust sales pipeline, and delivering on reliable Forecasts; Lead customer engagements with senior customer business and technical ... Description We are seeking a lead for our Healthcare AI and Life Sciences...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Coinbase (Boston, MA)
- …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... (GCST) organization, working at the intersection of product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role… more
- Capital One (Boston, MA)
- Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering ... scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an… more
- Capital One (Cambridge, MA)
- Lead Platform Engineer (Network Infrastructure) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a ... and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers...who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are… more
- Wolters Kluwer (Waltham, MA)
- …healthcare information technology company. **Essential Duties and responsibilities** + Engage and lead customers, project teams, and service partners in the ... Lead Technology Project & Program Manager - Business...methodologies desired + Familiarity with Agile and SDLC + Customer focus and service orientation + Bachelor's… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …take pride in their commitment to improving patient outcomes while delivering world-class customer service .At ZOLL, you won't just have a job. You'll have ... our team. It's a great time to be a part of ZOLL!Job TypeHybridJob SummaryThe Product Integration & Support...Functions + NEW PRODUCT INTRODUCTION + Operate as the service lead for new product introduction (NPI),… more
- GE Vernova (Boston, MA)
- …The engineer should have great attention to detail with a can-do attitude & customer responsiveness. The Lead Protection & Control Engineer may be identified as ... **Job Description Summary** The Lead Protection & Control Engineer works on T&D...bring your energy to change the world!_ _Grid Solutions, part of the GE Vernova portfolio of energy businesses,… more
- Paper Source (Boston, MA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **84177BR** **Title:** Sales Lead - PT **Location/Division:** MA - Boston -...- you love selling our products and make the customer experience exceptional by sharing your knowledge with your… more
- Amazon (Boston, MA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... entrepreneurial Business Development leaders who can help customers meet rising end- customer expectations in an increasingly competitive landscape. As a Sr. Business… more
- Guardian Life (Boston, MA)
- ** Lead AI Innovation Lead - Data...such as insurance contracts, medical records, sales notes, and customer service logs. + Deliver solutions that ... the wellbeing of its customers and their families. As part of the Data & AI team, this role...are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL)… more
