- Pison Technology (Boston, MA)
- We are seeking a highly experienced and strategic Head of Customer Success to lead our efforts in ensuring customer satisfaction and loyalty. The ideal ... candidate will be responsible for developing and executing strategies that drive customer success , enhance user experiences, and ensure long-term customer … more
- Hubbell Incorporated (Boston, MA)
- …and develop opportunities to grow business with new and existing customers. Advocate to customer 's stakeholders to drive funding mechanisms to ... and indirect sales approaches, the Sales Director is responsible for leading customer engagement across multiple product lines and developing strategies to assess … more
- Brilliant Earth (Boston, MA)
- …ConsultantOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer . As a Jewelry Consultant Lead, you will guide the customer ... and virtual appointments, creating memorable and personalized experiences for each customer .Manage a high volume of incoming sales leads to attain individual… more
- Brilliant Earth (Boston, MA)
- …ConsultantOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer . As a Jewelry Consultant Lead, you will guide the customer ... and virtual appointments, creating memorable and personalized experiences for each customer .Manage a high volume of incoming sales leads to attain individual… more
- Brilliant Earth (Boston, MA)
- …ConsultantOur Jewelry Consultants provide an exceptional experience for every Brilliant Earth customer . As aJewelry Consultant Lead, you will guide the customer ... and virtual appointments, creating memorable and personalized experiences for each customer .Manage a high volume of incoming sales leads to attain individual… more
- Lumen (Boston, MA)
- …impact. Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate Sr is a customer facing role aligned ... metrics to ensure alignment with Customer Success objectives. The Customer Success Advocate Sr role will also require the successful individual have… more
- Lumen (Boston, MA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set… more
- Sharecare, Inc. (Boston, MA)
- …everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Clinical Advocate supports the implementation and delivery of Sharecare's Advocacy program by ... do so in an appropriate, efficient and cost-effective manner. The Clinical Advocate coordinates with the member, their Primary Care Provider, Specialty Care… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... Amazon Web Services (AWS) is looking for a Developer Advocate to join the Open Source Strategy & Marketing...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Teradata (Boston, MA)
- …and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success ... **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic...candidate must possess the ability to lead, advise and advocate for customers, the internal team and previous experience… more
- Cornerstone onDemand (Boston, MA)
- The Customer Success Manager (CSM) is responsible for a portfolio of strategic accounts and leverages product expertise and a practitioner's lens to align ... value from the Cornerstone solution. CSM's operates as the customer advocate and matrix leader, internally and...you ** + Bring 4-5 years of experience in Customer Success + Bring 3 - 5… more
- Confluent (Boston, MA)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Boston, MA)
- …Data Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer ... + Coordinate the engagement of other Confluent resources (eg Customer + Operations, Customer Success ,...strong advocates on behalf of Confluent. + Champion and advocate for Enterprise customer requirements within Confluent.… more
- Norstella (Boston, MA)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Aug 29, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... decision-making along the entire drug development journey. **The Role** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- ServiceNow, Inc. (Waltham, MA)
- …relationships and relationship management across 1-3 customers. The over-riding objective for the Success Architect will be to improve Customer Outcomes at these ... better for everyone. You will be part of the Customer Outcomes team. Our purpose is to accelerate platform...the account + Participate in account delivery governance + Advocate /champion ServiceNow's best practices + Contribute expertise on how… more
- Rocket Software (Boston, MA)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- Dynatrace (Waltham, MA)
- …high-quality deliverables and professional growth. + Collaborate with product management, marketing, customer success , customer support and other departments ... education initiatives. + Act as a thought leader and advocate for customer education internally, promoting its...prioritize and manage multiple initiatives simultaneously. + Passion for customer success and a commitment to delivering… more
- Amazon (Boston, MA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... the financial services industry through the translation of a customer vision into actions that realize long-term value through...problem solver motivated to surprise and delight customers and advocate on their behalf? If yes, then we would… more
- WM (Foxborough, MA)
- …the customer 's issue and exhausts all other solutions before escalating the customer 's query. + Serves as an advocate for customers with repeat issues ... Spanish is a plus!** **I. Job Summary** As a customer service representative (CSR), you will interact with WM...and demonstrate appropriate de-escalation techniques is critical to their success . Sales and retention are also key components of… more
- Compass Group, North America (East Boston, MA)
- …daily menu items and accurately explains them to customers. + Serves as an advocate of selling techniques to the customer by establishing good communication and ... Eurest + We are hiring immediately for full time CUSTOMER AMBASSADOR positions. + Location: BOS Delta Sky Club...thought and inclusion for all is what drives our success - we invite you to start your journey… more
