- Forrester (Cambridge, MA)
- …bold at work. Join us and build an extraordinary future. **About This Role:** The Director of Customer Success Operations is responsible for managing aspects ... organization's strategy and operations as we transform to a customer -obsessed engagement model. The customer success...transform to a customer -obsessed engagement model. The customer success function focuses on ensuring customers… more
- Trellix (Boston, MA)
- …Operations team driving operational excellence and CS delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program ... **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with… more
- Norstella (Boston, MA)
- Client Success Director Company: MMIT Location: Remote, United States Date Posted: Sep 9, 2024 Employment Type: Full Time Job ID: R-543 **Description** **Company ... This position will focus primarily on MMIT's largest Enterprise customer base, and partner directly with clients to advance...and utilization of MMIT's products and services. The Client Success Director (CSD) is directly responsible for… more
- Autodesk (Boston, MA)
- …and secure Consulting Services with our Enterprise Customers. Reporting to our Geo Senior Director of Enterprise Customer Success (ECS), you will lead the ... to secure strategic solution business. You must be passionate about driving transformational customer outcomes and business for Autodesk ECS team. You have a talent… more
- Rocket Software (Boston, MA)
- …shaping the transformation of Rocket's professional services business, driving higher levels of customer success , and revenue growth. This role is a critical ... effective communication and collaboration among various departments, including Sales, Marketing, Customer Success , Product Business Units, and Finance to ensure… more
- RTX Corporation (Woburn, MA)
- …problems that create a safer, more secure world. Raytheon is seeking an Associate Director of Customer Mission Solutions (CMS), which is a mission-focused ... most difficult challenges in today's evolving, multi-domain threat environment. The Associate Director will work across the RAY Strategic Business Units (SBUs) and… more
- CVS Health (Boston, MA)
- …and deliver solutions to make health care more personal, convenient and affordable. Our Customer Success and Growth Organization is at the heart of our member, ... patient, and customer experiences as we have a unique focus on...Media Exchange is hiring a Business Intelligence - Lead Director who will report to the Executive Director… more
- Harvard University (Cambridge, MA)
- …on environmental health and safety compliance, effective "green" cleaning procedures and customer service skills. Provides support to the Director in managing ... and merit increase recommendations for exempt staff and presents recommendations to Director . + Optimizes customer feedback systems and measurement reports using… more
- Sunrise Senior Living (Boston, MA)
- …NAME** Boston Metro Area **Job ID** 2024-217788 **JOB OVERVIEW** **_This Sr. Executive Director (Float) will travel to our communities in the Massachusetts and Maine ... market._** The **Senior Executive Director (Sr. ED)** is responsible for all aspects of...+ Demonstrates an understanding of the strategic importance of customer relationships; supports the community leaders in proactively building,… more
- State of Massachusetts (Woburn, MA)
- …child support and municipal finance laws in ways that are innovative, customer -focused and transparent. *Division Overview* The mission of DOR's Child Support ... child support and health insurance orders. Much of our success depends on collaborations with a wide variety of...of state agencies and private entities. * * *Regional Director /CSS Northern Regional Office** * The Massachusetts Department of… more
- Bear Mountain Health Care (Boston, MA)
- …facility located in Mattapan, is currently seeking Passionate, Enthusiastic Assistant Director of Nursing/Infection Control Nurse to join our well established team. ... team. In their absence, you will oversee the entire team ensuring quality customer service and compliance with all federal, state and local rules and regulations,… more
- North Shore Community Health (Salem, MA)
- Director of Dental Practice & Operations Salem, MA (http://maps.google.com/maps?q=47+Congress+Street+Salem+MA+USA+01970) Description THE ORGANIZATION North Shore ... the path to becoming an anti-racist employer. Primary Purpose of Position: The Director of Dental Practice & Operations will oversee all dental operations, ensuring… more
- Sunrise Senior Living (Braintree, MA)
- …The Executive Director is responsible for overall leadership, management, and success of their community. These responsibilities include but are not limited to ... & services to seniors better than anyone. The Executive Director is expected to create, in alignment with our...the organization's vision and values. + Communicates a clear, customer focused vision, based upon a Resident Centered Model… more
- Sanofi Group (Boston, MA)
- **Job title:** US Rare Disease, Strategic Account Director , East (ME, NH, VT, MA and RI) **Location:** Remote/Field **Grade:** L4-1 **Travel:** Ability to travel up ... Divisional General Manager, Commercial, the US Rare Disease Strategic Account Director , Commercial assumes the commercial leadership role for assigned key accounts,… more
- Boston University (Boston, MA)
- About the Role Boston University Admissions seeks a Senior Assistant Director of Visitor Experience. The Senior Assistant Director has the primary responsibility ... over 80,000 visitors to campus annually. The Senior Assistant Director works closely with the Associate Director ...and support to establish guidelines and standards for exceptional customer service for all staff working at the Center.… more
- Iron Mountain (Boston, MA)
- …welcome your unique contributions? If so, let's start the conversation. **Senior Director Global Risk Management** **This position is a Senior Director -level ... to the Vice President of Global Safety, Risk & Security (GSRS).The Senior Director is a strategic leader responsible for identifying and mitigating risks for the… more
- Boston University (Boston, MA)
- About the Role Boston University Student Financial Services seeks an Associate Director of Outreach. This position works with the Associate Director of ... federal and state regulations and the use of professional judgment. The Associate Director is responsible to manage staff, financial literacy, and customer … more
- Red Hat (Boston, MA)
- …and annual revenue and growth targets. The Red Hat Sales team is looking for a Director to join us. In this role, you will motivate, coach, and mentor your sales ... a team in a fast-growing, fast-paced environment. As a Director , you will also need experience selling complex software...at key accounts and promoting business initiatives for future success within your assigned region. In addition to selling,… more
- Wolters Kluwer (Boston, MA)
- …| Wolters Kluwer **What We Offer: ** The Field Sales Associate Director role offers growth potential opportunities, professional development, an engaging team ... **What You'll be Doing:** As the Field Sales Associate Director , you will lead, oversee, and support a team...Tasks: ** + Manage and lead sales representatives to success + Recruit, evaluate, train, and motivate a top… more
- 2020 On-site (Everett, MA)
- …clients. In this role, you will oversee account management strategies, ensuring customer success , and drive relationship and revenue expansion opportunities, ... manage complex issues, always maintaining a focus on long-term relationship-building and customer success . + Provide regular account health updates, and conduct… more