• Genesys Call Center

    Takeda Pharmaceuticals (Cambridge, MA)
    …capabilities, we are meeting the needs of patients, our people, and the planet. As our Genesys Call Center Platform Owner Platform , you are ... Owner to develop a robust strategy for the call center platform that serves...and tools. + Experience with designing, developing, and testing Genesys Call Center Technologies +… more
    Takeda Pharmaceuticals (11/08/24)
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  • Customer Communications Technology Sr.…

    Deloitte (Boston, MA)
    …Linux and Windows environment. + Resolve technical issues, related to the Genesys platform , minimizing downtime, and ensuring service continuity. + Installing ... applications both Linux and Windows + Configure and manage Genesys Engage components, including call flows, queues,...to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX/Contact Center domain experience +… more
    Deloitte (09/14/24)
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