- HealthEdge Software Inc (Boston, MA)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Robert Half-Robert Half Corporate (Quincy, MA)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support ) **LOCATION** MA QUINCY **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** ... meetings with hiring managers and decision-makers in administrative and customer support departments. Additional responsibilities include: recruiting,… more
- GE Vernova (Foxborough, MA)
- …of the USA- This role requires advanced experience in the Services & Digital Customer Support Engineering. Knowledge level is comparable to a Bachelor's degree ... in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support , renewals, outcome… more
- Aaron's Inc (Dorchester, MA)
- ** Customer Accounts Manager ** **Hiring Range Minimum...to the General Manager + Build authentic customer relationships to support customers in their ... achieving company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence team performance to help our… more
- Whole Foods Market (Boston, MA)
- …inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and ... required in the department. Job Responsibilities: + Models and delivers outstanding customer service. + Sets and achieves the highest standards of retail execution.… more
- Dynatrace (Waltham, MA)
- …flawless digital experiences. **Job Description** Dynatrace is seeking a "Program Manager , Customer Enablement" to design learning experiences and programs ... the roadmap, definition across multiple learning channels. The Program Manager will design learning solutions for Dynatrace Customer...and SOP for asset development, learning delivery and learning support . As a program manager , this role… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Pfizer (Cambridge, MA)
- …force needs. + Prepare field force implementation guides and related resources to support customer -facing colleague use of marketing assets. + Maintain and ... a major role in delivery of care across US Hospitals. The Senior Manager , Institutional Customer Marketing, Sterile Injectables (SI) Portfolio is responsible for… more
- Amazon (Boston, MA)
- …product, and engineering teams * To support the evolution of the AWS customer experience and/or Customer Solutions Manager discipline, you might also ... you. Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join...leveraging the knowledge and expertise of our team in support of customer delivery, and celebrate the… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Acadience Customer Success **Location:** Here at Wilson Language Training, we are committed to working together for ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....and email. This position will be responsible for post-sales support , building and maintaining customer relationships, handling… more
- Wolters Kluwer (Waltham, MA)
- …tools (reports, case studies, client references, etc.) to win and maintain customer support . **Implementation and Project Management** + Develop effective plans ... to deliver high quality and effective care. **ESSENTIAL DUTIES & RESPONSIBILITIES** The ** Customer Success Manager - National Accounts** plays a lead role in… more
- Amazon (Boston, MA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...support , product, professional services, and partners to optimize customer outcomes. You will earn trust at all levels… more
- Amazon (Boston, MA)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to help customers...support , product, professional services, and partners to optimize customer outcomes. You will earn trust at all levels… more
- Amazon (Boston, MA)
- …AWS to lower costs, become more agile, and innovate faster. AWS is seeking a Customer Solutions Manager (CSM) to engage directly with customers and help them ... support , product, professional services, and partners to optimize customer outcomes. A CSM works with customers and AWS...team interacts with leading companies and believes that world-class support is critical to customer success. AWS… more
- Pegasystems (Waltham, MA)
- Associate Product Manager Spring Intern - Customer Decision Hub Job Category: Internships Location: US - Massachusetts - Waltham + ShareCopying **Before You ... the product meets client requirements. + Collect and organize customer feedback from various sources including support ...outings, etc. + Potential for full-time offer + Structured manager and mentor program + Competitive salary and perks… more
- Rocket Software (Boston, MA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Boston, MA)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- Amazon (North Reading, MA)
- Description The Ring team is seeking a talented Product Manager to drive retention communication strategies and be a connection point between Product, Business ... this role, you will develop and execute data-driven retention initiatives to support Ring's goals around device health, subscription retention, and user engagement.… more
- System One (Boston, MA)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Amazon (Boston, MA)
- …Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs ... The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts… more