- Ricoh Americas Corporation (Burlington, MA)
- **Area Customer Service Coordinator** POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key ... Undertaking all customer support tasks in external customer /client facilities The Area Customer Service...customer accounts . Performs daily visual inspection of site services and Ricoh and customer compliancy… more
- Sodexo (South Hamilton, MA)
- …plus; + computer skills - such as MS Office and Outlook; + exceptional customer service , relationship building and communication skills; + strong attention to ... detail and administrative skills to ensure accurate and timely documentation; + strong Leadership skills with a focus on staff development and team building + present with at least 3-5 years of experience. **Not the job for you?** At Sodexo, we offer… more
- Amazon (Boston, MA)
- …Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building ... site wide features such as reviews and recommendations, category...data-driven activities; build solutions to have maximum scale and self- service ability by stakeholders * Partner with Engineering teams… more
- ThermoFisher Scientific (Cambridge, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing ... within a laboratory setting is helpful. Experience working in customer service is also a plus. **Knowledge,...and collaborate with various levels of personnel at the customer site . + Independently operates handheld scanners… more
- ThermoFisher Scientific (Cambridge, MA)
- …stock rotation, cycle counts, systematic replenishment, and other functions according to customer requirements. + Basic customer service activities which ... may include: order entry, expediting, customer service call resolution, return goods authorization, processing of backorders,...to deal with various levels of personnel at the customer site . + Must possess strong communication… more
- ThermoFisher Scientific (Boston, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing ... within a laboratory setting is preferred. Experience working in customer service is also a plus. **Knowledge,...to collaborate with various levels of personnel at the customer site . + Independently operates handheld scanners… more
- ThermoFisher Scientific (Cambridge, MA)
- …receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing ... within a laboratory setting is preferred. Experience working in customer service is also a plus. **KNOWLEDGE,...to collaborate with various levels of personnel at the customer site . - Independently operates handheld scanners… more
- Vontier (Boston, MA)
- …delivering enterprise-scale end-to-end monitoring and incident response solutions in a multi - service , multi -team setting **.** Familiarity with installing ... We are seeking an energetic, self-motivated Site Reliability Engineer to join our team! The...Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn… more
- ThermoFisher Scientific (Boston, MA)
- …of related experience within a laboratory setting is preferred. Experience working in customer service is also a plus. **Knowledge, Skills, Abilities** + Able ... and written communication skills, and desire to deliver excellent customer service . This includes maintaining a professional...to collaborate with various levels of personnel at the customer site . + Independently operates handheld scanners… more
- Atrius Health (Boston, MA)
- …full time weekly schedules. Both locations have a lot to offer to build your customer service and check in experience, a generous benefits package, and endless ... banking, billing or end of the day reconciliation) with direct patient or customer service delivery required; healthcare setting preferred. * Working knowledge… more
- Federal Reserve System (Boston, MA)
- …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... financial institutions via FedLine(R) Solutions, FedNowSM, Fedwire(R), National Settlement Service (NSS), FedCash(R), FedACH(R) (Automated Clearing House), and Check… more
- Highmark Health (Boston, MA)
- …with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve ... hand. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge...each and every interaction with superior listening skills + Multi -tasks with a high level of efficiency yet treats… more
- Harvard University (Cambridge, MA)
- …Department Office Location:USA - MA - Cambridge Business Title: Customer Service Center RepresentativeSub-Unit:Transportation Appointment End ... business training and three or more years of related customer service experience. Must have excellent ...wide variety of customers + Detail-oriented and capable of multi -tasking, while always keeping management informed and following tasks… more
- Sharecare, Inc. (Somerville, MA)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members ... and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer … more
- Philips (Cambridge, MA)
- …through the dedicated S/S warehouse system to coordinate/minimize deliveries to the customer site . + Regularly participating in SymphonySuite Team forums (Sales ... without supervision. + Exceptional communication (written, listening, verbal), analytical, presentation, customer service and problem solving skills. + Practiced… more
- Merck (Boston, MA)
- **Job Description** The Virology Customer Representative is a key member of the Customer Team and plays a critical role in supporting our Company's customer ... centric business model. He/she is responsible for working with the Customer Team to understand and identify customer needs, supporting pull-through activities… more
- Philips (Cambridge, MA)
- …this Customer Success Manager you will serve as the corporate and customer /facility point of contact - managing service escalations, providing reporting, and ... and the successful execution of contractual obligations. + Manage multiple small multi - site programs, creating synergy between the project in the program(s)… more
- Trustmark (Boston, MA)
- …Trustmark's products and services. The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for ... overall service relationship health + Responsible and accountable for Customer Effort, Satisfaction and Net Promoter Scores for assigned relationships. + Drive… more
- Rocket Software (Boston, MA)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- Diversified (Boston, MA)
- …Reviews to discuss performance + Monitoring process and reporting performance to customer and Diversified Global Service management + Escalation Management ... Audio Visual Service Sales Specialist Boston, MA, USA * Virtual...+ Empowering and monitoring communication and collaboration solutions within multi -national companies around the globe Founded in 1993, we're… more