- Humana (Boston, MA)
- …part of our caring community and help us put health first** The Senior Problem , Incident and Event Management Engineer drives technical support teams to ... or outages to key technology platforms/applications. The Senior Problem , Incident and Event Management Engineer work assignments involve moderately… more
- Federal Reserve Bank (Boston, MA)
- …an ITSM ticketing system (ServiceNow, Remedy, etc ). + Experience with ITIL processes ( Incident , Request, Problem , Event , and Change Management). + Excellent ... should be discussed during the interview process. As a Senior Engineer, Technical Assistance Center (TAC) in FedNow's Technical...or product implementation while also solving an incoming customer incident or request. As a member of the Technology… more
- Ensono (Boston, MA)
- …ITIL-compliant champion for incident , request, change, and with particular focus on problem management + Partner with monitoring team to develop new event ... Senior NAS Storage EngineerRemote - United StatesJR010532 **Job...storage infrastructure + Maintain accurate CMDB + Participates in problem management to proactively review open client and infrastructure… more
- Sunrise Senior Living (Braintree, MA)
- **_Sunrise Senior Living was again certified as a Great Place to Work(R) by Activated Insights. This is the 7th time Sunrise has received this top culture and ... and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care &… more
- The MITRE Corporation (Bedford, MA)
- …Practices + Network Security and Intrusion Detection Systems + Security Information and Event Management (SIEM) + Incident Response and Recovery + Vulnerability ... insights into MITRE sponsor missions and apply your technical expertise to drive problem -solving and innovation. At the culmination of the program, you will become… more
- Rocket Software (Boston, MA)
- …practices, including Incident Management, Service Request Management, Change Management, Event Management and Problem Management. + ITSM Certification - ITIL ... analysis of key performance indicators (KPIs) for the broader IT team, senior leadership, and rocketeers. Upon non-achievement of targets, identify and implement… more
- Federal Reserve Bank (Boston, MA)
- …findings to department management. + Prepares logs and input information pertaining to incident and daily activity reports in prescribed format. + Monitors x-ray and ... secure areas for unauthorized personnel and contents. + With assistance of senior FRLEO or supervisors, may conduct initial investigations into accidents and… more