- Brockton Hospital (Brockton, MA)
- …and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the departments that the SRC ... the hospital facility and services. Must be prompt, courteous, and customer service oriented in all interactions with patients, visitors and co-workers. Collaborates… more
- ARAMARK (Waltham, MA)
- **Job Description** The Call Center Representative provides patient support via phone and software systems and serves as a liaison to other departments regarding ... or new ones may be assigned without formal notice. **Qualifications** ? Previous customer service and/or call center experience preferred ? Experience in food … more
- LogixHealth (Bedford, MA)
- …a high volume of calls from patients and give a high level of customer service while maintaining a satisfactory response rate according to company standards + ... R epresent our clients in a professional and courteous manner; provide support and service to our patients via telephone, fax and mail. Duties and Responsibilities +… more
- Beth Israel Lahey Health (Boston, MA)
- …and dispatches a wide variety of service requests from the customers of the Service Response Center to the staffs of the Support Service ... that the SRC serves. The Customer Service Representative 's goal is to provide the best possible customer...courteous manner, in dealing with all customers of the Service Response Center and external… more
- City of Somerville (Somerville, MA)
- Statement of Duties As an essential personnel staff member, the Customer Service Representative (Level II) is responsible for assisting constituents with the ... or equivalent; one to three (1-3) years of call center and/or customer service operations, or a...be required to work beyond normal business hours in response to attend evening meetings or complete work assignments.… more
- Tufts Medicine (Lowell, MA)
- …are scheduled for recommended appointments/procedures, etc. An organizational related support or service (administrative or clerical) role or a role that focuses on ... system demographic and financial information for scheduled visits and completing pre- service collection of patient liability (including, but not limited to… more
- Beth Israel Lahey Health (Burlington, MA)
- …and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . Strong typing skills ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Beth Israel Lahey Health (Burlington, MA)
- …3:00-11:30PM** Every other weekend required & rotating holidays. **The Patient Access Representative role is now eligible for a** **$1,000 sign on bonus.** ... applicable taxes. If you leave Lahey Health & Medical Center before your first anniversary, you will pay back**...coverage using real time eligibility (RTE); reviews the insurer's response to each verification request and takes appropriate action… more
- Children's Hospital Boston (Boston, MA)
- …and scheduling issues. + Responds to patient's needs, and situations requiring escalated service response . + Training: + Participates in the development of ... the Center for Communication Enhancement. The Sr. Patient Experience Representative will be responsible for: + Patient Encounter Management: + Provides positive… more
- Beth Israel Lahey Health (Milton, MA)
- …and data accurately and efficiently.** **Preferred Qualifications & Skills:** **. Call Center and/or telephone customer service experience . Strong typing skills ... Rotating Weekend coverage (every-other Saturday and Sunday). The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH… more
- Beth Israel Lahey Health (Brookline, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center , Boston. Our first commitment is to provide compassionate, world-class… more
- Beth Israel Lahey Health (Boston, MA)
- …supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions. 3. **Knowledge:** ... for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Reports to the manager with input from assigned… more
- US Coast Guard (Boston, MA)
- Summary This vacancy is for a GS - 0301 - 12, Lead Command Center Controller located in the Department of Homeland Security, US Coast Guard, SECTOR BOSTON COMMAND ... CENTER . Responsibilities You will serve as a/an Lead Command Center Controller and be responsible for maintaining command and control as a watch leader over all… more
- Fresenius Medical Center (Chelsea, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …differences among individuals, families, communities, and providers + Helps member/ representative access community and government-based service agencies ... including completing paperwork for the member. + Helps teach the member/ representative and/or care giver about symptom response plans + Participates in the… more
- Fresenius Medical Center (Medford, MA)
- …AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...by physician order or as directed. + Monitor patients' response to dialysis therapy and report any unusual findings… more
- Fresenius Medical Center (Boston, MA)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more
- Fresenius Medical Center (Boston, MA)
- …intervention as prescribed by physician order or as directed. + Monitor patients' response to dialysis therapy. + Obtain vital signs prior to reinfusion; perform all ... document any intervention for unusual patient status and document patients' response to intervention. + Evaluate patients' vascular access during treatment including… more
- Fresenius Medical Center (Boston, MA)
- …and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program ... to ensure stable treatment therapy as indicated. + Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to… more
- Fresenius Medical Center (Brookline, MA)
- …Kidney Care, policy, procedures, standards of nursing practice, applicable contractual service agreements, state and federal regulations. . Performs all essential ... Performs the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of… more