- Vontier (Columbia, SC)
- …the customer journey throughout the lifecycle. + Organizational Advocacy + Advocate for Customer Success with internal stakeholders, driving ... certainty. **The Position** We're looking to add a **Global Operations Manager of Customer Success and Growth** to join Teletrac Navman! This role will lead the… more
- Confluent (Columbia, SC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Confluent (Columbia, SC)
- …Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical ... streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You...Product, Services, Support and Training teams to drive technical success . + Identify customer technical objections and… more
- Trellix (Columbia, SC)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager is responsible for driving...retention and renewals opportunities. + You will be an advocate for our customers with a focus on transformation… more
- EDB (Columbia, SC)
- …100% remote for candidates based in the US- EST/CST Time Zone Preferred As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our ... for your accounts. You will develop, prioritize, and execute customer success plans to nurture and guide...collaborate with other EDB functional teams to provide outstanding customer outcomes. You will be your customers' advocate… more
- Dodge Construction Network (Columbia, SC)
- Senior Customer Success Manager Location: Remote, United States, United States **Description** TheSeniorCustomer Success Manageris a key member of our Go to ... is a full-time position and reports directly to theVP, Customer Success . **_Preferred Location_** This is a...to maximize growth and retention + Wholly own the customer experience by acting as a client advocate… more
- HealthEdge Software Inc (Columbia, SC)
- **Overview** **Position** **Overview:** The Customer Success Manager (CSM) willbe responsible forexecutingcustomerstrategy foranassigned book of business ... management solutions. The CSM will be part of the Customer Success team, report to the Executive...or escalate to theappropriate deliveryteams for next-level activities + Advocate for customer needs internally across the… more
- Trellix (Columbia, SC)
- **_Job Title:_** Director, Customer Success **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... . **_Role Overview:_** Reporting to the Area Vice President, Customer Success Management you will be responsible...negotiations alongside your direct reports + Work cross-functionally to advocate for customer needs and ensure proper… more
- Cengage Group (Columbia, SC)
- …_As a member of the National Geographic Learning (NGL) Sales Team, the Customer Success Consultant (CSC) is a specialist position that engages with ... 12) customers, on our market leading print/digital solutions._ _Reporting to the Customer Success Consultant Manager, the CSC works with National Geographic… more
- Norstella (Columbia, SC)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas... Customer focused & experience of being a customer advocate within the organization. + Commercial… more
- Verint Systems, Inc. (Columbia, SC)
- …work experience + 3-5 years of client management experience + 3-5 years of Customer Success /Engagement experience at SaaS or technology company + Experience in ... Responsibilities:** + Be the primary point of contact and advocate for a portfolio of enterprise clients + Learn...and weekends on occasion + Experience working in a Customer Success /Engagement environment, preferably software or contact… more
- Dodge Construction Network (Columbia, SC)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote, United States, United...transformative insights, igniting their journey towardsunparalleled business expansion and success . We serve decision-makers who seek reliable growth and… more
- Teradata (Columbia, SC)
- …Life Sciences + Achieving expansion targets - in coordination with Account Executives, Customer Success Managers, and Industry Strategists, you will build and ... post PoC / PoVs and create supporting proposals. + Customer Success : Works with Customer ...with strong executive presence + Can lead, advise, and advocate for customers and is able to build trusted… more
- Sanofi Group (Columbia, SC)
- …also include development and implementation of effective territory planning, customer insight generation, advocate development and leveraging Sanofi ... market access colleagues in assigned territory to ensure optimal account success and to address customer and patient needs. + Collaborate with the marketing team… more
- Nelnet (Columbia, SC)
- …trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the perks at NBS go ... our products align with their needs, delivering optimal solutions and exceptional customer experiences. The ideal candidate will bring direct experience working in a… more
- Highmark Health (Columbia, SC)
- …environment and approach new challenges with anticipation and a view towards success . Encourage new ideas and innovations in team members. Proactively identify ... Enhance department influence by providing responsive service and understanding customer needs. Effectively present information and provide decision support to… more
- Confluent (Columbia, SC)
- …roadblocks. Overall, we look upon Solutions Engineers to be a key cog within the Customer Success Team that help foster an environment of sustained success ... with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong relationships with key… more
- Lionbridge Technologies (Columbia, SC)
- **AI Program Director** The AI Program Director functions as a Customer - facing, results-driven, and innovative AI leader. The role will have accountability for new ... opportunities, on-boarding and customer relationships for AI services and offerings. The AI...overall financial health of their assigned account(s). They will advocate and drive the identification and successful delivery of… more
- Boehringer Ingelheim (Columbia, SC)
- …offering visibility and opportunity to directly contribute to the companies' success . We realize that our strength and competitive advantage lie with ... Completes pre-call plans to meet key stakeholder needs. Builds discussion around customer needs and opportunities. Fosters customer network development and… more
- Rocket Software (Columbia, SC)
- …team to ensure development roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to ... within a lab, including new releases, new products and interfaces + Proven success of partnering well across multiple functions and disciplines + Understand and… more