- Merck & Co. (North Wales, PA)
- …platform capabilities and user experiences to support-US Market Business Units across customer segments or therapeutic areas inclusive of Internal Customer ... Facing Teams and Health Care Professionals.This role works closely with Customer Facing Teams/Leadership across the Business Units and VIVID360 design system Product… more
- Carrington (Cherry Hill, NJ)
- …Must be able to work Pacific Standard business hours.** The Mortgage Servicing Customer Advocate will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Subaru of America (Camden, NJ)
- …vehicle problems (warranty and non-warranty related) and retailer issues that benefit both the customer and the company. Acts as advisor to the customer in ... and regional personnel, as needed, when researching and resolving customer cases. Utilizes excellent interpersonal, problem solving, and communication skills… more
- Subaru of America (Camden, NJ)
- …or written word. + Previous experience as Subaru of America (SOA) Customer Advocate preferred. EDUCATION/EXPERIENCE REQUIREMENTS: 4-Year College Degree (BA, BS) ... office, etc.). Resolves the most difficult and financially exposed customer 's contacts including, but not limited to, Lemon Law...work with all levels to provide quality feedback to Advocate and management levels, as well as attorneys, consumer… more
- SMX (Philadelphia, PA)
- … Customer Service Desk your focus is to deliver support and solutions to the customer base while serving as an advocate for customer needs. This involves ... Oracle Customer Support Desk Agent (3998)at SMX(View all jobs)...resolving post Go Live non-technical customer inquiries, as well as technical inquiries regarding the… more
- TD Bank (Gloucester City, NJ)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in improving customer financial confidence, providing ... Banking **Job Description:** The Retail Banker I is a customer liaison that is integral to delivering TD's Brand...member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding… more
- TD Bank (Haddon Heights, NJ)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in providing Customer resolution, proactive tips and ... role. **Job Description:** The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand...member or internal Bank partners, while ensuring a positive Customer experience + Requires a broad knowledge and understanding… more
- Eurofins (Evesham, NJ)
- … customer 's needs to the internal organization and fulfilling the role of customer advocate while teaming with a strong internal team from management, ... productive working relationship between the client and laboratory. + Ensures customer awareness of Eurofins Environment Testing capabilities and services to improve… more
- Wolters Kluwer (Philadelphia, PA)
- …progress across teams and leadership, ensure feature development is agile-driven, and advocate for customer -first design and development. As our EHR integration ... + Triage and support new features and issues that arise + Advocate for the customer and user internally driving customer -centric design, development, and… more
- Subaru of America (Camden, NJ)
- … Advocacy customer interactions fairly and consistently, driving positive customer experiences and high levels of Advocate performance. Develops and ... + Provides suggestions for process improvements based on call evaluations and Advocate observation to enhance process efficiency, customer experience, and… more
- Acosta Group (Crum Lynne, PA)
- …goals as assigned, and report store level observations related to client product and Customer needs. * Are the advocate for the client through sales ... opportunities and shelf work through building relationships with store leadership Qualifications * You're able to arrive at different locations in the area. Possess a valid driver's license and ability to drive a car for extended periods of time. * You are… more
- TD Bank (Stratford, NJ)
- …on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial ... TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while… more
- TD Bank (Clementon, NJ)
- …on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial ... TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while… more
- Comcast (Philadelphia, PA)
- …profitability of the customer contract. The Client Services Executive is the advocate for the customer within Comcast and MachineQ. The Client Services ... Executive is the executive manager in charge of post-sales customer relations. He/She is the single point-of-contact for all...for all activity during the contract life of the customer with a primary responsibility of both the retention… more
- Publicis Groupe (Philadelphia, PA)
- …work, digital orchestration, and drive results for our clients. You will advocate for creating customer -centric and data-inspired experiences for brands that ... tactical plans align to brand priorities and content strategies + Uncover customer behaviors and insights that drive overall engagement, informing messaging and… more
- Proofpoint (Philadelphia, PA)
- …BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ **Corporate Overview** In today's cyber threat landscape, ... growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers...from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments… more
- American Water (Camden, NJ)
- …and consumer advocate staff and other key stakeholders (eg municipal, customer and environmental) on a regular basis. Leads or co-leads strategic aspects of ... sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening… more
- UPMC (Media, PA)
- …level to enhance provider understanding of community needs and preferences. + Advocate for the members' community, medical, and behavioral health needs. + Empower ... the member to self- advocate and follow through with treatment (making and attending...high school graduation or GED + 1 year providing customer service, or clinical, or social service or case… more
- TD Bank (Cherry Hill, NJ)
- …Manages the banking needs and acts as a primary contact for the mass affluent Customer segment and can connect the client to specialists and ensure all banking needs ... of the role is to grow, deepen, and retain Customer relationships by delivering TD's model of convenience, sales,...and non-Customers by engaging in benefit conversations that ultimately advocate for and support the Customers' needs + Requires… more
- Comcast (Philadelphia, PA)
- …by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small ... Summary** As a Senior User Experience Designer on the Customer Solutions Design & Research team, you're responsible for...interpreting results and reviewing findings with team members. + Advocate for consistency, clarity, and ease of use for… more
