- Cardinal Health (Oklahoma City, OK)
- …+ Prior experience working with order placement systems and tools preferred + Customer service experience preferred + Root cause analysis experience preferred + ... time, adherence, average speed to answer, QA **Responsibilities in this Role:** The Customer Care Representative operates as a "Universal Agent ", who is able… more
- ASM Research, An Accenture Federal Services Company (Oklahoma City, OK)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Shift: 8:30 AM - 5:00 PM ... Responsible for routine/basic inbound call, outbound call, email, and web chat...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Sharecare (Oklahoma City, OK)
- …for a degree + 1 -2 years of related experience required; experience in a customer service role preferred + Experience with benchmarks and contact center metrics ... The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to...in the following types of telephonic calls: + Engagement ( inbound and outbound)- contacting eligible participants to inform them… more