- Boston University (Boston, MA)
- **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Job Description** **CLIENT TECHNOLOGY ANALYST I, IS&T IT Help Center ** **Category** Charles River ... business processes using Information Technology solutions. You may be required on call and working evening, weekend and/or holiday hours, as needed. **Required… more
- Dana-Farber Cancer Institute (Boston, MA)
- …Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of ... the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations… more
- Hilton (Boston, MA)
- …part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Senior GRO Support ... Analyst _,_ you will bring your leadership and technical...take ownership of:** + Queue Productivity - The Sr\. Analyst team monitors common questions and themes to operate… more
- Beth Israel Lahey Health (Charlestown, MA)
- …a job, you're making a difference in people's lives.** The EHR Application Analyst II performs a variety of duties related to the information technology ... of information systems for the organization. The EHR Application Analyst II must be comfortable working with multiple teams...of the department and/or customer. (essential) 9. Provides on call / after hours support as required. (essential) 10.… more
- Beth Israel Lahey Health (Charlestown, MA)
- …a job, you're making a difference in people's lives.** The EHR Application Analyst IV performs a variety of duties related to the information technology ... of information systems for the organization. The EHR Application Analyst IV must be comfortable working with multiple teams...the needs of the department and/or customer. Provides on call / after hours support as required. (essential) +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …a job, you're making a difference in people's lives.** The EHR Applications Analyst 3 is responsible for delivering world-class support services across all Beth ... Lahey Health, Inc. (BILH) entities and its affiliates. The EHR Applications Analyst 3 is responsible for identifying, evaluating, analyzing, and recommending changes… more
- Beth Israel Lahey Health (Burlington, MA)
- …days and weekends. This position is on-site at Lahey Hospital and Medical Center . The Utilization Analyst works with physicians, the payers and inpatient ... of medical care provided. . **Job Description:** The Utilization Analyst works with physicians, the payers and inpatient case...exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and… more
- State of Massachusetts (Boston, MA)
- …MassDOT Talent Acquisition Team at ###@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722. * For ... a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935. *_Comprehensive Benefits_*… more
- State of Massachusetts (Boston, MA)
- …MassDOT Talent Acquisition Team at ###@dot.state.ma.us. * For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722. * For ... a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935. *_Comprehensive Benefits_*… more
- Evolent (Boston, MA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and… more
- Highmark Health (Boston, MA)
- …tomachine learning operations (MLOps) or automated model scoring. + Familiarity with call center analytics, provider engagement data, or member experience ... Highmark Health **Job Description :** **JOB SUMMARY** The Senior Marketing Analytics Analyst plays a critical role in transforming customer, digital, and campaign… more
- Noblis (Boston, MA)
- …to support the Naval Sea Systems Command (NAVSEA) and Naval Surface Warfare Center (NSWCPD) in their missions to enable research, development, test and evaluation, ... Noblis MSD is seeking to hire a Lead Logistics Analyst to support the Navy out of the Philadelphia...based on full time status. For part time or on- call staff, compensation is proportionately adjusted based on hours… more
- Securitas Security Services USA, Inc. (Boston, MA)
- …Dispatcher positions are highly sought after. If you have experience in positions like Call Center Representative, Dispatch or Camera Monitoring this role is a ... **JOB SPECS:** **Title:** Security Dispatcher (Security Operations Center ) **Location:** Boston, MA (near South Station) **Schedule:** Wednesday-Saturday (10pm-8am)… more
- Eversource Energy (Westwood, MA)
- …Role and Scope of Position: Works in the Eversource Security Operations Center \(SOC\) which is responsible for managing and protecting computer assets, networks ... required\. + Must be available to travel between MA/CT/NH as necessary\. + On\- call and need to work off hours \#LI\-KS1 \#corpajd **Competencies:** Build trusting… more
- The Edinburg Center (Burlington, MA)
- …work as a team with Outreach Workers and sometimes a Board Certified Behavior Analyst (BCBA) to support youth whose families are involved with The Department of ... complex diagnoses. + Provide ongoing safety assessment, planning and on- call crisis support that includes on call ...providers and accessing respite care. + Adheres to Edinburg Center policies and procedures + Complies with all state… more
- Zones LLC (Boston, MA)
- …Associate's degree in computer related field AND/OR 2 years in a customer support or call center like environment. + Ability to learn and become knowledgeable of ... difficulty using IT products and services. The Service Desk Analyst will troubleshoot, diagnose and resolve or escalate Level...fast-paced but fun work environment. + Promote teamwork and call center success + Must have an… more
- Public Consulting Group (Boston, MA)
- …via PowerShell; implement guardrails and peer-reviewed scripts. + Participate in on- call rotation and major incident bridges. **Required Qualifications** + 3-5 years ... **Tools & Technologies** + AWS and Azure Cloud Operations + Exchange Admin Center , Security & Compliance Portals. + Microsoft Defender for Office 365, Purview (DLP,… more