- Trellix (Boston, MA)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and ... soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is... Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions… more
- Forrester (Cambridge, MA)
- … Customer Success Manager will predict and navigate customer challenges and offer solutions that drive satisfaction, retention, and additional ... Forrester's customer success organization, the Customer Success Manager is responsible...Five to seven years of experience in driving successful solution -oriented client engagement; handling difficult internal and external business… more
- Cornerstone onDemand (Boston, MA)
- We are looking for a **Senior Customer Success Manager ** to drive customer adoption, retention, and growth at scale through data-driven engagement ... strategies. This role blends customer success management with value engineering principles,...solutions . + Conduct detailed analysis and assessments of customer processes and workflows to identify areas for improvement… more
- Dodge Construction Network (Boston, MA)
- Customer Success Manager Location: Remote, United States, United States **Description** **_Position Summary_** TheCustomer Success Manageris a key member ... .The Customer Success Managersupports the end-to-end customer experience through proactive outreach and solution -oriented approaches providing… more
- Verint Systems, Inc. (Boston, MA)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Associate Customer Success Manager (CSM) serves as a customer ... their happiness, and showing the value of the overall solution . The CSM will be responsible for learning the...+ Minimum of 0-3 years of experience in a customer -facing role focused on Customer Success… more
- Forrester (Cambridge, MA)
- …you are responsible for the engagement value delivered to Forrester's largest clients. The Customer Success Manager will orchestrate the customer journey ... customer relationships, you will predict and navigate customer challenges and offer solutions that drive...potential new enrichment opportunities. + Leverage support of the customer success specialist to ensure the largest… more
- Trellix (Boston, MA)
- **_Job Title:_** Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** Job Description Summary Customer Success Manager (CSM) is responsible for driving … more
- IBM (Boston, MA)
- **Introduction** A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills ... to act based on their requirements and the value provided by IBM's solutions . * Creating Post-Deployment Customer Success Plans: Develop post-deployment… more
- Rocket Software (Boston, MA)
- … Success leader that can help build out and lead our Sr. CSM group. As the Manager , Customer Success Management, you will lead a team of our Senior ... out and lead our Sr. CSM group. As the Manager , Customer Success Management, you...clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands… more
- Amazon (Boston, MA)
- …you need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching ... enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer… more
- S&P Global (Boston, MA)
- …analytical solutions and data services. You may evolve your career within the Customer Success Team by growing within your role or shifting your focus within ... team, where the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption,… more
- Windstream Communications (Boston, MA)
- …and promoting customer adoption of our products & solutions . The Customer Success Manager ensures customers are satisfied with services and are ... spanning approximately 150,000 miles. **What You'll Do:** The Enterprise Customer Success Manager is responsible...deliver on the customer promise. + Execute customer check-in schedules to ensure the right solutions… more
- EBSCO Information Services (Boston, MA)
- …global, inclusive mission. Join us to help make an impact. **Your Opportunity** The Customer Success Manager (CSM) partners with EBSCO's Clinical Decisions ... engagement and increase the adoption of our tools and solutions across clinical workflows and care teams. The CSM...customer . **What You'll Do** Primary contact and project manager for key clients post sales adoption. Monitor product… more
- Quadient (Boston, MA)
- …a key leadership role responsible for aligning our payment solutions with customer needs, driving customer success , and identifying growth opportunities. ... solutions . + Facilitate feedback loops with Sales, Customer Success , and Product teams to improve...needs. + **Data-Driven Insights** + Leverage data from the Customer Success Operations Manager to… more
- Siemens (Boston, MA)
- …communicating reported issues to the R&D team, Product Manager , and Customer Success Manager , ensuring effective cross-functional coordination. + Work ... to learn more about the wealth of software and solutions global organizations have built with the Platform. At...Mendix. Are You a Problem-Solver with a Passion for Customer Success ? Join Our Team! Do you… more
- Ford Motor Company (Boston, MA)
- ** Solution Sales Manager (Pacific NorthWest Region)** We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and ... a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of...the Ford Pro story to potential customers! The Universal Solutions Sales Manager will be a subject… more
- Verndale (Boston, MA)
- …for client delivery, proposals, new business opportunities, and knowledge management. The Solution Consultant works closely with the Project Manager and Project ... for proposed solutions . Articulate the benefits and risks to a solution 's feasibility and functionality + Design elegant, innovative Salesforce solutions … more
- GCG (Boston, MA)
- …a GCG Company, where we thrive on collaboration, innovation, and a shared commitment to customer success . As Product Manager , you will lead the entire ... **Overview** **About the Opportunity** As our Datacom Product Manager , you will play a key role in...sales, marketing, and engineering teams, you will ensure our solutions exceed customer expectations while driving growth.… more
- Takeda Pharmaceuticals (Cambridge, MA)
- …Informatics or other relevant graduate degree required; + Experience as a Service/ Success Manager with software products; + Experience as a Subject ... best of my knowledge. **Job Description** The Digital Product owner-Global Access Solution at Takeda focuses on enhancing customer relationship management tools… more
- Amazon (Cambridge, MA)
- …customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be responsible for helping guide ... team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of… more