- State of Massachusetts (Boston, MA)
- …**Department of Workforce Development* **Title:** * Manager of Customer Engagement and Experience * **Location:** *Massachusetts-Boston-100 ... Manager of Customer Engagement ,...1. Otherduties asassigned Knowledge, Skills, and Abilities Public Sector Customer Service: Experience providing direct customer … more
- Citizens (Westwood, MA)
- Description The National Partnerships Manager reports to the Director of Strategic Partnerships & Engagement and establishes and executes the charitable giving ... requires an experienced, strategic and detail oriented professional with extensive experience in charitable giving, grant making and project management. The… more
- Takeda Pharmaceuticals (Boston, MA)
- …CRM, and RTE. **How You Will Contribute:** This intern will report to the Sr. Manager of Customer Engagement in the Franchise Marketing business Unit. During ... business functions. The teams are divided into access, Professional engagement , and customer engagement . The...PDT and USBU and beyond based off intern interest ( manager to provide list of people intern should reach… more
- Ensono (Boston, MA)
- …_HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION_ **Position Summary:** The Sr. Account Manager , known as Client Engagement Executive at Ensono, is ... Client Engagement ExecutiveRemote - United StatesJR011238 At Ensono, our...the account by developing strategic client relationships and ensuring customer satisfaction through world-class delivery. Although this role is… more
- Massachusetts Institute of Technology (Cambridge, MA)
- …REQUIRED: Bachelor's degree and a minimum of two years of relevant work experience ; excellent customer service and communication skills; ability to work ... Student/Industry Engagement Coordinator + Job Number: 24572 + Functional...the EECS Alliance Industry Officer and EECS Program Alliance Manager to develop and maintain relationships, as well as… more
- CVS Health (Woonsocket, RI)
- …for activation across benefit innovation, engagement , and improve overall member experience . Identify key customer cohorts and develop strategies to maximize ... Analytics, Business Intelligence in Marketing, Promo, RX Growth, and Customer Insights. Sr. Manager of Customer...the ability to create business cases + Passion for customer experience and data-driven understanding of … more
- Trellix (Boston, MA)
- …on risk mitigation or escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in a Cybersecurity/SaaS ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix...for our customers with a focus on transformation and engagement to promote a successful experience with… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... variety of projects for customers and partners, providing collective experience from across the AWS customer base...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Amazon (Boston, MA)
- …of pursuits, progress, and pipeline conversion - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... the forefront of exciting cloud adoption at scale, leading customer and partner teams to achieve repeatable AWS best...and delivery goals and targets. - Senior level executive engagement , relationship management and advisory experience -… more
- Wilson Language Training (Boston, MA)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... part of the ongoing improvement cycle + Ensure high customer engagement and satisfaction as measured by...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Iron Mountain (Boston, MA)
- …will welcome your unique contributions? If so, let's start the conversation. **Digital Customer Success Manager ** Iron Mountain is seeking a Digital Customer ... can optimize their activities using the product. The Digital Customer Success Manager role is responsible for... journey mappings to effectively track and monitor a customer 's success + Conduct regular engagement sessions… more
- Amazon (Boston, MA)
- …standards across the enterprise IT landscape. - Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive ... Description The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer … more
- Pegasystems (Boston, MA)
- Product Marketing Manager - Pega Customer Decision Hub Job Category: Product Management Location: US - Massachusetts - Remote + ShareCopying **Picture Yourself ... teams to optimize content for SEO and social media engagement . + Leverage customer insights to improve...experience in product marketing, preferably in B2B SaaS, customer decisioning, or marketing automation solutions. + Strong knowledge… more
- Verint Systems, Inc. (Boston, MA)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lumen (Boston, MA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Care Manager IV is the single point of contact for assigned customer ... proactively with sales and sales engineers on the pre-sales engagement process to ensure product compliance and solutions definition...+ * Bachelor's Degree or minimum, 3-5years of related experience * Customer service, problem solving and… more
- American Airlines (Boston, MA)
- …love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience , knowledge, and network within ... teams' effort by creating a safe, reliable operation while delivering an exceptional customer experience . + Also, being energized by a fast-paced dynamic… more
- Schrodinger (Cambridge, MA)
- We're looking to hire a ** Customer Success Manager ** to join us in our mission to improve human health and quality of life through the development, distribution, ... plus!) + An effective communicator with excellent organizational skills + A customer -service oriented deployment manager who's passionate about helping drive… more
- Black & Veatch (Burlington, MA)
- …Consulting's asset management, strategy and planning, sustainability, transportation electrification, customer experience , and technology practices to help drive ... ** Manager , Consulting** Date: Jan 5, 2025 Location: US...Economics + Two or more years of project management experience + **Knowledge of a complete engagement … more
- Norstella (Boston, MA)
- …Marketing to ensure alignment on roles, responsibilities and deliverables to aid improved Customer Experience & maximise engagement effectiveness. + Act as ... focus on delivering value to our clients by driving customer journeys & engagement strategies, along with...process improvements or tools required to enhance employee &/or Customer experience . + Act as the Voice… more
- Trellix (Boston, MA)
- …and third-party partners to deliver services to customers. + The Engagement Manager will serve as a customer interface and will plan, manage, and ... persistently threatens organizations across all industry sectors. The Threat Intelligence Engagement Manager will collaborate with customers to enhance their… more