- Oshkosh Corporation (New Hudson, MI)
- …our customers bring their high-quality products to market faster.** JOB SUMMARY: As a DT Service Desk Support Intern, you will assist Pratt & Miller's ... teams by supporting a Microsoft Windows Server and Desktop environment within a Service Desk framework. You will gain hands-on experience resolving technical… more
- Lambert (Detroit, MI)
- …and diagnostic tools to proactively identify and resolve system issues. Technical Support and Service Desk : + Handle ticket management and problem ... resolution through the service desk . + Provide level 2 and level 3 support for complex technical issues. + Collaborate with other IT teams to resolve… more
- Coretek Services (Farmington Hills, MI)
- …motivated and customer-oriented Technical Support Specialist to join our Service Desk team. The ideal candidate will be responsible for providing ... exceptional customer service . Duties and Responsibilities User Support : + Provide first-level technical support...team. Preferred Qualifications: + Experience: 1-3 years in a service desk or similar IT support… more
- TEKsystems (Livonia, MI)
- … desk support , help desk , troubleshooting, customer service , support , ticketing system, phone support , technical support , office 365, ... epic at one of their locations and need additional service desk support as there...help desk , troubleshooting, customer service , support , ticketing system, phone support , technical… more
- Nuspire, LLC (Commerce Township, MI)
- …for processing and initial triage of support issues for Nuspire clients and projects. Service Desk Agents are responsible for supporting Service Desk ... access to Active Directory, Oracle databases and internal systems. Service Desk Agents support client...work with a variety of customers and vendors (some technical , some non- technical ) + Understanding of hardware… more
- Insight Global (Detroit, MI)
- Job Description A company in Broomfield, CO is looking for a Help Desk Support Specialist I to join their team. This Help Desk Specialist is responsible for ... factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic...accurately provide a solution as the first line of technical support - Security+ and ITIL V3… more
- Trinity Health (Livonia, MI)
- …resolving their issue during first contact, may request assistance from Senior IS Service Desk Support . Resolves problems for various applications, password ... proficient in the use of computers in order to provide initial system telephone support service . Experience in utilizing a call-tracking tool is desired. + Basic… more
- Raymond James Financial, Inc. (Southfield, MI)
- …superior service and first contact resolution, this role delivers front-line technical support to customers via multiple communication channels in a customer ... support as required and in line with documented procedures and service -level targets to support the business effectively. + Utilizes knowledge management… more
- Insight Global (Ann Arbor, MI)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2+ years of experience with IT support , help desk , etc. Ability to work nights and ... Job Description The Technology Support Rep will be located in Ann Arbor,...candidates will be organized, technically savvy, have previous Help Desk experience First week of the role will be… more
- University of Michigan (Dearborn, MI)
- …local account management, scripting, software installs and removals, registry, command line, Service Desk ticket systems, remote support , and system ... Support ** : Deliver phone, chat, and in-person technical support for daily campus technology operations....Opening ID** 258576 **Working Title** Service Center Support Specialist Associate **Job Title** Help Desk … more
- TEKsystems (Farmington Hills, MI)
- … experience. Skills Help desk support , Windows 10, Customer service , Windows, Desktop, Active directory, Imaging, Technical support , Office 365, ... Microsoft office Top Skills Details Help desk support ,Windows 10,Customer service ,Windows,Desktop,Active directory,Imaging, Technical support… more
- TEKsystems (Ann Arbor, MI)
- …Skills: -2+ years of help desk experience (enterprise help desk experience preferred) -Experience with remote support tools -Software/Hardware ... TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client...as early as next week* Job Description: The Help Desk Representative will be located at the client site… more
- ROUSH (Livonia, MI)
- …needs to be able to install and configure new hardware and software and provide technical support to users and customers. This role is also expected to excel ... a proactive approach to process improvement to provide advanced technical support to users and customers. This...guidance to the team and provide Level 1 Help Desk Support to the organization, including the… more
- ROUSH (Livonia, MI)
- …This position will play a crucial role in ensuring the delivery of high-quality technical support to end-users and maintaining the overall efficiency of the IT ... on the latest IT trends and technologies + Provide technical guidance and support to the team...projects, prioritize, and execute tasks successfully + Familiarity with Service Desk software and tools + Knowledge… more
- Robert Half Technology (Livonia, MI)
- …various hardware and software issues, and maintaining a high level of customer service . Responsibilities * Provide technical support for both hardware ... backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required...Technologies for mobile device management. * Strong End User Support and Customer Service Skills Technology Doesn't… more
- Humanetics (Farmington Hills, MI)
- …humans in a world in perpetual motion. Role Purpose: IT Support Specialist is responsible for analyzing, troubleshooting, and evaluating technology issues. ... This role will support internal clients, helping to keep employees productive. Humanetics...computer systems, computers, printers, network systems, and any other technical equipment + Ensure company computers are backed up… more
- AVL North America (Plymouth, MI)
- AVL Test Systems Inc offers a job in the United States (US) as Service Engineer I AVL is looking for a Service Engineer I to join our team! Are you interested in ... travel and growing your experience in new technologies? The Service Engineer I is a great opportunity to grow...for evaluation and presentation of results + Perform Hotline support as required including the use of reporting tools,… more
- HTC Global Services Inc (Troy, MI)
- …High school diploma or the equivalent work experience and. + 1 to 3 years of service desk experience. + HDI Support Center Analyst Certification will be ... level Quality Assurance Analyst is responsible for monitoring the service desk analysts to ensure high quality...with well-developed organizational skills. + Account product knowledge and technical skills. + Ability to work independently or in… more
- Epsilon, Inc (Detroit, MI)
- …Mission:** Epsilon is partnered with the IRS to assist them with their increased technical support needs as they undergo a nationwide hiring surge. Epsilon's ... team members work in tandem with the local IRS technical personnel to provide deskside and network support...and install and configure new switches and routers, IP desk phones, Voice over IP support on… more
- Wayne State University (Detroit, MI)
- …and Concur functionality. Update training materials and job aids, as needed. Provide Help Desk services and technical support to the university community for ... and excellent results for the customer; demonstrates a high level of service delivery; provides proactive support ; prioritizes customer needs and manages… more