- Foxhole Technology (Washington, DC)
- …of a critical Government program. Job Description Provide program-level leadership, direction, quality assurance , and oversight for Task Order (TO) execution. ... include defining and prioritizing epics, user stories, and acceptance criteria based on customer and business needs, data, and feedback Minimum of four years of… more
- Battelle Memorial Institute (Arlington, VA)
- …records of workload, participating in education programs, and participating in clinical staff quality assurance functions + Participate in peer record reviews as ... to join our team in support of our government customer , US Special Operations Command. This position will play...records are updated as required + Participate in periodic in- service training for members of the HP Staff and… more
- Battelle Memorial Institute (Arlington, VA)
- …conducting or participating in education programs, and participating in clinical staff quality assurance functions + Develop and promulgate training materials as ... to join our team in support of our government customer , US Special Operations Command. This position will play...outside of regular working hours. + Participate in periodic in- service training for members of the HP staff and/or… more
- Zscaler (Mclean, VA)
- …faster. We build high-performing teams that can make an impact quickly and with high quality . To do this, we are building a culture of execution centered on ** ... customer obsession,** collaboration, ownership and accountability. We value high-impact,...to automate operations tasks and ensure minimal disruption to service + Developing operations documentation, handling escalations, implementing measures… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Noblis (Washington, DC)
- Responsibilities Noblis is seeking Quality Assurance Specialists to join our team, providing professional services to the Federal Aviation Administration (FAA). ... and Surveillance Systems directorates within the FAA's Program Management Organization. The Quality Assurance Specialist will develop and implement quality … more
- Koniag Government Services (Washington, DC)
- **Koniag Government Services company** is seeking a Quality Assurance Specialist L2 to support our government customer in Washington, DC. Must be able to ... oversight + Program leadership capabilities **Requirements:** + Strong quality assurance focus + Excellence in customer relations + Advanced communication… more
- Koniag Government Services (Silver Spring, MD)
- **Koniag IT Systems, LLC, a** Koniag Government Services company, is seeking a Quality Assurance Specialist Records Management to support **KITS** and our ... government customer in Silver Spring, MD. **This position requires the...Koniag IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the … more
- CACI International (Springfield, VA)
- Network Event Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... : We are seeking an experienced and detail-oriented ITIL Network Event Management Quality Assurance Analyst to ensure the highest standards of quality… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Amazon (Arlington, VA)
- Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Quality Assurance Engineer II Job Location: Arlington, Virginia Job ... plans, test cases, and drive continuous improvements to the quality assurance processes using Internet and Web...box tests. Work closely with engineers, business owners, and customer service professionals throughout the development and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- ** Quality Assurance Manager** **Category:** Testing/ Quality Assurance **Main location:** United States, Louisiana, Lafayette **Alternate Location(s):** ... Description:** CGI Federal is seeking a dynamic and detail-driven Quality Assurance (QA) Manager to lead ...a dynamic team environment. . Desire for excellence in customer satisfaction, process and product quality , and… more
- V2X (Washington, DC)
- … service experience for all agency employees. Project Managers III / IV ( Quality Assurance ) shall be experienced in construction and project management to ... to provide Facilities and Technical support to our government customer in the DC Metro area, with potential for...could be required, under the supervision of US Government quality assurance team leads. Performance of this… more
- CACI International (Springfield, VA)
- …: We are seeking an experienced ITIL Network Knowledge Management Quality Assurance Analyst to join our IT service management team. The ideal candidate ... Network Knowledge Management Quality Assurance Analyst Job Category: Information...of the knowledge management system to ensure compliance with customer 's policies, procedures, governance and ITIL guidelines + Collaborate… more
- Ivyhill Technologies LLC (Bethesda, MD)
- Ivyhill is currently seeking to hire a Quality Assurance (QA) Specialist I to support its contract with the Integrated Referral Management and Appointing Center ... strong attention to detail. + Have demonstrated ability to provide superior customer service , problem solving, collaboration and organizational skills. + Have… more
- PSI Services (Washington, DC)
- …Learn more about what we do at: https://www.psiexams.com/ **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of ... business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time… more
- CACI International (Springfield, VA)
- Information Assurance III - Exercise Planning and Evaluation Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... 10% Type of Travel: Local * * * **The Opportunity** : Information Assurance III, Exercise Planning and Evaluation Services The candidate shall provide exercise… more
- CACI International (Springfield, VA)
- Information Assurance III - Audit Support Services Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... Readiness Inspection (CCORI), Command Cyber Readiness Inspection (CCRI), Cybersecurity Service Provider (CSSP), Federal Information Security Management Act (FISMA),… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... is seeking a skilled military veteran or IC Agency counterpart to support customer operations. This critical role serves a national intelligence agency in a complex,… more
- BAE Systems (Springfield, VA)
- …or SQL statements - Ability to lead projects, excellent customer service and oral communication, quality assurance , visual communication techniques, ... concept of database or SQL statements, and programming techniques, and demonstrate customer service excellence by clearly and concisely communicating work… more
