- SAIC (Washington, DC)
- **Description** The Customer Experience Lead functions as the pivotal Voice of the Customer , with the primary mission of guaranteeing a superlative and ... consistently positive customer experience throughout all facets of the Performance Work...Performance Work Statement (PWS). In this dynamic role, the lead will diligently oversee the adherence to Service Level… more
- SAIC (Washington, DC)
- …growing demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Customer Success Lead to join our Digital and AI Team as we ... with SCI eligibility. + Possess a minimum of 5 years of experience as a Customer Success Lead . + Possess a bachelor's degree in a related discipline. +… more
- Trellix (Washington, DC)
- …skills, persistence, and business acumen to directly contribute to the Trellix's growth and success . + As the lead customer liaison for strategic accounts, ... **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's… more
- Capital One (Mclean, VA)
- Center 3 (19075), United States of America, McLean, Virginia Client Success Lead **Client Success Lead ** Position Overview: As a Client Lead , you ... experience, or Commensurate work experience + At least 5 Years of Account Executive, Customer Success , Operations, or Project Management experience + At least 3… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead … more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Microsoft Corporation (Arlington, VA)
- …your aspirations, talent, potential - and excitement for the journey ahead. As a Customer Success Account Manager, you will develop, maintain, and build upon ... delivery. This opportunity will allow you to guide and lead conversations to facilitate the achievement of customer...business impact and value. + Understand the organizational and customer success strategy as well as Microsoft… more
- Cisco (Washington, DC)
- …with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, and Partners. Your role involves ... exceptional value to our customers. Your Impact As a Customer Success Manager, you play a crucial...excel at creating and implementing Technical Adoption Plans that lead software outcomes and optimize Return on Investment. Your… more
- Amazon (Arlington, VA)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers… more
- Vontier (Washington, DC)
- …to move their business forward with certainty. **The Position** We're looking to add Customer Success Specialist to join Teletrac Navman! In this role, you will ... for long-term perspective relationships. In this role, you'll get to: + Develop customer success enduring relationships. + Increase adoption and demonstration of… more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... **Principal Duties and Essential Responsibilities:** + Identify, create, and lead efforts for delivering value to customers by understanding...+ Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success… more
- AAA Mid Atlantic (Seven Corners, VA)
- …a Staff Assistant/Team Lead , you will play a pivotal role in enhancing the customer experience and guiding a team to success . In addition to performing key ... you passionate about delivering exceptional service while driving sales success ? Join our team and be part of a...hotels, vacation packages, maps, tour books, and triptiks. + Customer Service: Answer incoming overflow calls for Roadside Assistance… more
- Amazon (Arlington, VA)
- …briefing senior management and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead negotiations and ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers * Lead or support presentation of deal proposals to Customers… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic, large, complex or ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers - Lead or support presentation of deal proposals to Customers… more
- Cisco (Washington, DC)
- …name in security. Your responsibilities will include: * Driving the ultimate success of your Public Sector customers, including their onboarding experience, ongoing ... and services on an ongoing basis * Providing recommendations based on customer 's infrastructure and use cases, process feature requests, and engage customers in… more
- Forrester (Washington, DC)
- …and motivated Enablement Technology Lead to join our team. The Enablement Technology Lead for sales and customer success technology will oversee all ... aspects of sales and customer success technology evaluation, user provisioning, training, reporting, strategy management, and support both the sales and … more
- Under Armour, Inc. (Washington, DC)
- Lead , SAP Solutions Analyst ** Lead , SAP...the design of innovative, new solutions related to SAP Customer Activity Repository (CAR) and SAP Fiori. You will ... (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The SAP Retail Operations Lead is a critical role within Under Armour… more
- Amazon (Arlington, VA)
- Description Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their ... Open to Hire out of any AWS US Hub Location. Key job responsibilities * Lead early-stage customer engagement to qualify business requirements and deal strategy *… more
- EAB (Washington, DC)
- …with a strong focus on brand, vertical, and programmatic strategies. + Demonstrated success in developing and executing lead generation campaigns that drive ... are aligned with organizational goals and deliver a seamless customer experience. Serve as a liaison between marketing and...think strategically, analyze data, and make informed decisions that lead to campaign success . + Strong written… more