- Uline (Washington, DC)
- …Key Account Manager at Uline, identify sales opportunities and make recommendations to support key government customer accounts. Help drive Uline's growth and ... Responsibilities Manage and assist Uline's largest and most complex government customer accounts. Create an enterprise-wide sales strategy and communicate it to… more
- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... warranties, and related documentation. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding ... workstations and associated equipment. **Qualifications** + High School with 0 - 3 years IT customer support (or commensurate experience) + Secret clearance… more
- IT Concepts (Vienna, VA)
- …join our team. IT Concepts, Inc. (ITC) is seeking a proactive, self-motivated IT Support Specialist who will provide essential technical support to our ... Founded in 2003, IT Concepts' core values - customer -centricity,...long-term goals. Responsibilities + Respond to user requests for IT support via ticketing system, phone, email,… more
- General Dynamics Information Technology (Rosslyn, VA)
- …10 + years of related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for the ... components of overseas and domestic refugee case processing, Information Technology ( IT ) infrastructure and network support , the maintenance and enhancement… more
- General Dynamics Information Technology (Washington, DC)
- … CONSULTANT WILL MAKE AN IMPACT** + Provide proactive, on-site Engineering and Consulting support for customer issues with IT hardware, software, and systems ... **Experience:** 5 + years of related experience **Job Description:** ** IT Support Consultant, US Senate** Job Description...**Experience** : at least five (5) years of direct customer support experience providing end-user support… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …3 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** IT Support Specialist** Transform technology into opportunity as an ** ... IT Support Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support...a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.… more
- CoStar Realty Information, Inc. (Washington, DC)
- IT Support Technical Team Lead Job Description ** IT Support Team Lead** **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of ... in real estate. We are looking for an experienced IT Support Technical Team Lead to join...and certification requirements, problem management and resolution processes and customer satisfaction via SLA and employee management. Great … more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance Job Responsibilities: + Provide onsite IT support services for customers to include ... We have an outstanding Contract position for an IT Desktop Support Technicianto join a...system. + Research, analyze, diagnose, and resolve issues with customer systems including computer hardware & software, peripheral equipment,… more
- Cayuse Holdings (Laurel, MD)
- …Communication:** Communicate customer satisfaction issues to the Division Manager of IT Customer Support Operations and address concerns proactively. + ... or equivalent work experience in a relative field + ** IT Support Subject Matter Expertise:** Experience in...** IT Certifications** : CompTIA+, ITIL, Microsoft Certified IT Professional [MCITP], Microsoft Certified Solutions Expert… more
- General Dynamics Information Technology (Falls Church, VA)
- …differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in this position you ... exhibiting expertise, courtesy, timeliness, and professionalism. This is an IT Service Management contract in support of...demonstrate excellent communication skills, both verbal and written to support incoming customer support calls… more
- Cardinal Health (Washington, DC)
- …(internal and practice IT staff as applicable), providing guidance, support , and professional development recruits, develops, and supervises technical staff. ... and anticipating future needs, identifying, and defining broad solutions to support IT Infrastructure, commercial/clinical applications and data assets within… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …Qualifications** + High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service ... supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to … more
- IHG (Washington, DC)
- …the department. The Manager IT Services provides direction and management to the customer support team by developing processes to allow the team to exercise ... for guests and locals alike. **About the Manager of IT Services position** The Manager IT Services...key supplier partners who are responsible for providing excellent customer support , troubleshooting and complex issue resolution… more
- National Oceanic and Atmospheric Administration (Silver Spring, MD)
- …messaging and collaboration. Direct and supervise subordinate supervisors overseeing professional staff of IT Specialists. Provide administrative and ... support , network/administrative systems, data center operations, or user support ; and Formulating or achieving organizational enterprise IT standardization,… more
- Air National Guard (Andrews AFB, MD)
- …customer business requirements; applications software design concepts and methods; customer support principles, concepts, and methods; and analytical ... Act (FISMA) reporting. Responsibilities Serves as the Information Technology ( IT ) Certification and Accreditation (C&A) Specialist/Manager for the ANG Develops… more
- CACI International (Fort Belvoir, VA)
- …technology solutions that directly support the Department of the Army. As an IT Manager, you will play a key role in advancing Army IT modernization, ... IT Manager Job Category: Information Technology Time Type:...technical or related field. . Minimum 10 years of professional management experience. . Proven experience working with government… more
- General Dynamics Information Technology (Washington, DC)
- …make a personal impact as the IT Quality Assurance Manager supporting providing IT support services critical to the Legislative Branch of the US Government. ... team to ensure Congress' upper body receives the quality IT support and resources it needs to...for the success of the multi-channel Help Desk supporting customer issues with IT hardware, software, and… more
