- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... to 25% Type of Travel: Local * * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department of Homeland… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Computer Systems, End User Support ,Information Technology (IT) ... Systems (DSMS)** support is searching for a ** User Support Specialist** to join their team... on weekends) + Ensures all problems reported by end users have been adequately documented and controls exist… more
- NuAxis Innovations (Vienna, VA)
- …the corporate office and nationally dispersed end users, the Help Desk Support Technician provides high quality customer care with every interaction by ... **Help Desk Support Technician Intern** Location **Vienna, VA**...required travel in the DC metro area. **Essential Functions:** End user application support including:… more
- CACI International (Fort Belvoir, VA)
- EUD Desktop Support Technician Job Category: Engineering and...will be working with a team of professionals providing end user support relative to ... 10% Type of Travel: Local * * * Deskside Support Technician - (Tier 2), you will...productivity and provide resolution to IT issues that the end -users may have with existing desktops, laptops, software installations… more
- KeenLogic (Washington, DC)
- …network problems. Job Duties and Responsibilities: + Responsible for direct interaction with end user customers and technical support to resolve computer, ... KeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in...customer to ensure problems are resolved successfully/satisfactorily + Perform end user operation/procedure training and/or documentation +… more
- GovCIO (Camp Springs, MD)
- …conferencing units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned \#NEON #JP ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and wireless support...end of life devices. + Work with Apple support . + Provide on-call support by identifying,… more
- Amentum (Washington, DC)
- …At least 3 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user issues with hardware and software ... Amentum is seeking a **Call Center IT Support Technician ** to join our team...of experience providing desk side and/or service desk IT support , specializing in troubleshooting end - user … more
- Leidos (Camp Springs, MD)
- …numerous remote sites. The IT enterprise includes all typical services - end user workstations, mobile devices, email, applications, servers, storage, ... sector has a career opportunity for a **_Senior Desktop Support Technician_** to support the Cyber ...like home base capacity. + Properly troubleshoot and resolve user computer issues including hardware and software-related concerns. +… more
- Arena Technical Resources, LLC (Washington, DC)
- …and later, Microsoft Office365 / 2021) -Proven experience in troubleshooting andrepairing end user devices and appliances(eg, PCs, Laptops, Printers) -Experience ... a wide range of Firmtechnology solutions, including but notlimited to end - user technology appliances(eg, laptops and peripherals) along with theapplications… more
- General Dynamics Information Technology (Washington, DC)
- …meaningful part of improving how agencies operate. Our work depends on a **Help Desk Technician ** joining our team to support the Department of Energy at our ... solve simple to complex IT issues assisting and supporting end -users with technical issues and questions related to software...attainment of customer service level agreements. + Providing program support as a Tier 1/2 Service Desk Technician… more
- SAIC (Washington, DC)
- …Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support ... issues will be escalated to a higher level of support . As needed, the team member will also recommend...a fast-paced environment + ServiceNow Asset and Incident Module ( user -based knowledge) + Bomgar + MAC Troubleshooting + Outage… more
- Leidos (Rockville, MD)
- …for any user where a ticket has been dispatched from the Service Desk. + Break/Fix support for end - user computer devices. + Must be able to obtain an NRC ... support at our customer site as a **Deskside Technician (Tier 2).** **Routine Duties Will Include:** + This...OS on new desktop and laptop devices to NRC end users. + Each candidate should be familiar in… more
- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets worked include the problem, the solution, the end user , initiation and completion time, and end user ... communications. You will need to explain technical intricacies to end users in a way that is easily understood....resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- Epsilon, Inc (Arlington, VA)
- …the imaging and deployment of devices, ensuring proper configuration and readiness for end - user use. + Develop and maintain comprehensive deskside support ... **Deskside Technician Manager** **Who is Epsilon:** Epsilon is an...be responsible for providing expert-level technical guidance and hands-on support within a large enterprise environment. This role focuses… more
- TEKsystems (Washington, DC)
- …Refresh (No imaging) - Not looking for imaging techs. Resources must have experience backing up end user data via OneDrive and installing end user ... day * Weekly expectation: 25 machines per week Windows 10 PC Refresh Technician Must have documented experience performing PC Refresh activities. Customer expects 25… more
- BAE Systems (Falls Church, VA)
- **Job Description** BAE Systems is looking for a Field Service Technician to provide on-site Information Technology support at its Falls Church, VA location. In ... experience. In this job you will: + Provide technical support to both local and remote end -users...Manage and facilitate moves, adds, and changes associated with end - user hardware + Perform new computer configuration… more
- Insight Global (Derwood, MD)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must Have: -Experience providing end user support -Experience troubleshooting ... Job Description Day to Day: An Employer is looking to hire a Desktop Technician in Rockville, MD. This individual will be responsible for the following: -Supporting… more
- SHI (Washington, DC)
- …through a mobile application. The Field Technician will then schedule service with the end user and travel to the site to resolve the hardware issue. Work ... SHI has an exciting opportunity available as a Field Technician in our Modern Workplace Services Group. This is...as needed + Deploy desktop, laptop, or tablet to end user + Complete data transfer from… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets in the designated ticket tracking system, provide an intimal acknowledgement to the end user validating receipt of the ticket + Assist users with account ... Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support ,Technical Support ,Troubleshooting **Experience:** 7 +… more
- GovCIO (Camp Springs, MD)
- …units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned **Qualifications** ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our...support services for telework/home users. + Help ensure user applications work over VPN and/or Citrix. + Manage… more