- DCCA (Fort Meade, MD)
- …has a people first mentality and a dedication to excellence. The Level 3 Help Desk Specialist shall possess the following capabilities: . Utilize work ... Help Desk Specialist 3 Location Fort Meade, MD Job...aids to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier… more
- DCCA (Fort Meade, MD)
- …has a people first mentality and a dedication to excellence. The Level 1 Help Desk Specialist shall possess the following capabilities: . Utilize work ... Help Desk Specialist 1 Location Fort Meade, MD Job...aids to resolve tickets at lowest level of support. . Receive, triage and route tickets to Tier… more
- General Dynamics Information Technology (Arlington, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist ** with GDIT. A career in enterprise ... **Req ID:** RQ194281 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...operate. At GDIT, people are our differentiator. As a ** Help Desk Specialist ,** you will… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join...incidents by coordination, as necessary. Executes against established Service Level Agreements (SLAs). Documents resolutions and updates self- help… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...identified and corrected in a timely manner. + Provide first- level telephone, email, and web support for computer systems,… more
- National Gallery of Art (Washington, DC)
- …As the IT Specialist , you will: Process Improvement: Continuously evaluates help desk operations and suggests improvements for efficiency, user satisfaction, ... Summary The Help Desk Manager is responsible for...year of experience, equivalent in responsibility to the GS-12 level in the Federal service, providing user support for… more
- NuAxis Innovations (Washington, DC)
- …and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident ... **Tier II Service Desk Specialist ** Location **Washington, DC** \#...later. Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other… more
- General Dynamics Information Technology (Arlington, VA)
- …to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Customer Service,Phone Support,Technical ... into opportunity. And our work depends on a Service Desk Specialist joining our team. At GDIT,...required. + Use ticketing system to: + Proactively check help desk queue for new emails and… more
- TekSynap (Rockville, MD)
- …suite including Microsoft Word, Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various ... the Documentum System Administration module as required. + Provide Help Desk support services to the SLES...+ Location:Rockville, MD + Type of environment:Office + Noise level :(Low, Medium, High) Low + Work schedule:Schedule is day… more
- Global Resource Solutions (Arlington, VA)
- …seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The ... Help Desk Specialist II provides support to end...Help Desk Specialist II provides support to end users on a...with setting up new users in IDAM and multiple level security LDAP procedures. + Installs and configures computers,… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist 3** to join our **Security and Electronic ... procedures and results. + Helping define and create system level access management in accordance with the customer's standards....5+ Years of Relevant Experience + Relevant Experience: + Help Desk Support Functions with a Combination… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... escalating tickets as necessary to the appropriate support teams. + Support program- level Service Desk functions to include evaluating, processing/resolving, and… more
- Rocket Software (Washington, DC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle ... in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Information Technology (IT),Remote Access,Remote ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician Transform technology into opportunity as an Information… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Amentum (Washington, DC)
- …and resolve technical problems. You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved ... As a Top Secret cleared Service Desk Support Specialist for this program,...ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored,… more
- Koniag Government Services (Washington, DC)
- …(KET),** a Koniag Government Services company, is seeking anInformation Technology Support Specialist Level I to support **KET** and our government customer ... Emerging Technologies LLC is seeking an Information Technology Support Specialist Level I to provide customer support...implementation of new methodologies. + Effective utilization of a Help Desk ticketing system and customer problem… more
- Koniag Government Services (Washington, DC)
- …(KET),** a Koniag Government Services company, is seeking an Information Technology Support Specialist Level IV to support **KET** and our government customer in ... LLC is seeking a highly experienced Information Technology Support Specialist Level IV to provide advanced customer...implementation of new methodologies. * Effective utilization of a Help Desk ticketing system and customer problem… more
- Chenega Corporation (Springfield, VA)
- …for all support calls received or route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for all requests ... **Req ID:** 34955 **Summary** **Junior Helpdesk Specialist ** **Springfield, VA** Are you ready to enhance...cutting-edge technology and take your career to the next level ! Chenega Agile Real-Time Solutions (CARS) was created with… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or public relations experience ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more