- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval... Systems as we seek a talented and cleared Help Desk Specialist to play a ... while bolstering cybersecurity defenses. This isn't just your ordinary desk job. You'll be at the forefront of innovation,...be part of something extraordinary. Join us at Trace Systems and take your career to new heights while… more
- TekSynap (Rockville, MD)
- …suite including Microsoft Word, Excel, Power Point and Outlook. **Overview** We are seeking a Help Desk Specialist I to join our team supporting various ... system specifications and operating instructions. + Revises existing systems and procedures to correct deficiencies and maintain more... System Administration module as required. + Provide Help Desk support services to the SLES… more
- Global Resource Solutions (Washington, DC)
- …seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The ... Help Desk Specialist II provides support to end...Help Desk Specialist II provides support to end users on a...and repairs PC/laptops and Window desktop applications for all systems . Requirement: + Minimum of five (5) years of… more
- TekSynap (Silver Spring, MD)
- …**Preferred Qualifications** + CompTIA A+ CompTIA Security **Overview** We are seeking a Tier II Help Desk Specialist to join our team supporting NOAA SBITS ... and software issues, including OS installation, configuration, and updates. + Operating Systems : Strong understanding of Windows OS and macOS with experience in… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...support for incoming queries and issues related to computer systems , software, and hardware. + Respond to email messages,… more
- Leidos (Washington, DC)
- **Description** The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist ** to be part of a dynamic team ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Remote Support,Standard Operating Procedure (SOP),Tracking System ,Troubleshooting ... to other IT systems , create and maintain user accounts + Create help desk tickets in the designated ticket tracking system , provide an intimal… more
- General Dynamics Information Technology (Arlington, VA)
- …There is no challenge we can't turn into opportunity. And our work depends on a Help Desk Specialist joining our team to support the National Guard ... differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional...Use ticketing system to: + Proactively check help desk queue for new emails and… more
- Leidos (Rockville, MD)
- … Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets ... Microsoft Office Suite, Windows 7/10, printers and networks. The help desk specialist will be...be responsible for logging all calls in the ticketing system and escalating issues to the next level when… more
- American Humane (Washington, DC)
- …visionary and effective animal welfare organization in the nation. Position summary : Help Desk Specialist is responsible for supporting ongoing, mission ... American Humane is seeking an experienced Helpdesk Specialist . This position will be hybrid out of...solution. + Responsible for monitoring, opening, tracking, and closing Help Desk tickets via ticketing system… more
- Koniag Government Services (Alexandria, VA)
- …flexible spending accounts, paid holidays, three weeks paid time off, and more. The O2C Help Desk Specialist will assist in a variety of financial functions, ... federal regulations such as FAR and DFARS. The O2C Help Desk Specialist will collaborate...system . + Transfer unresolved issues to the appropriate help desk teams (DoD OIG IT … more
- ICF (Washington, DC)
- …covers a variety of activities across multiple divisions within each federal program. The Help Desk Support Specialist will use his/her expertise to support ... help desk operations, generate report, and support system ...a broad knowledge of project support and coordination. The Help Desk Support Specialist will… more
- General Dynamics Information Technology (Bethesda, MD)
- …Be Able to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,IT Tech ... Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with...Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing system … more
- CACI International (Springfield, VA)
- …TS/SCI with a Poly required Security+ certification required 3+ year of experience in Help Desk support and/or system administration Proven experience as a ... knowledge base resources Preferred Certifications: CompTia ACompTia ServerCompTia NetworkHDI Customer Help Desk Analyst Microsoft Office Specialist allspark… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...of queued service requests with the IT service management system + Must be able to manager a team… more
- Koniag Government Services (Washington, DC)
- …and tickets in the IOO ITSM System using Government's Shared Service and Help Desk processes and procedures. + Answer the Shared Service and Help ... matrices, workflows, training plans, escalation plans, policies, and other Help Desk documentation as required. + Reviewing operating systems and software… more
- Justice, Bureau of Prisons/Federal Prison System (Washington, DC)
- …definition of standard operating procedures for monitoring data back-up functions. Coordinates help desk and Network Control Center support efforts with Central ... activities between Bureau and Department of Justice (DOJ) network support organizations (JCN Help Desk , etc.). Performs benchmark tests of proposed new equipment… more
- Serco (Arlington, VA)
- …opportunity for you! Join our integrated government-industry team as aNavy Launching Systems Production Management Specialist in the National Landing (Crystal ... protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67503/navy-launching- systems -production-management- specialist arlington%2c-va/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?**… more
- Verint Systems, Inc. (Annapolis, MD)
- …fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of ... who are diagnosing, troubleshooting, repairing, and debugging complex equipment, computer systems , complex software, or networked and/or wireless systems .… more
- Indigo IT, LLC (Washington, DC)
- …today! This position serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ... Audio Visual Specialist Washington, DC SUMMARY: Founded in 2001, Indigo...and maintain processes, procedures and instructions for end-users and Help Desk technicians. + Provide advanced end-user… more